Barracuda XT, Barracuda, Barracuda Green, DiamondMax and other desktop SATA and IDE drives

[whitestar999]

i just bought a seagate 7200.11 ST3750330AS 750GB hard disc yesterday & i am noticing this strange problem.whenever i power off/hibernate my PC only this seagate HDD makes a soft click sound.this happens only while powering off not at power on.is this normal.all other tests using HDTune & speed fan shows hard disc as working fine.firmware is latest SD15.


Message Edited by whitestar999 on 06-06-2008 10:06 AM

[xakko]

I've got one same disk, and I've got the same problem, but at 3-5 seconds of the power on of the disk too. All my data is on this HD now, and I dont know if is this normal, and I dont wont lose my works. I've got the warranty yet, and I want to know if i must change it or if is it normal in this disks. The disk works fine, but I dont wont to have a problem later (and to late to cry).

[whitestar999]

no one has answered my question here.it seems like very users who have this 3750330AS visit this forum.anyway my hard disc is working fine till now & i am guessing that as long as hard disc don't make any click sound while in operation it should be fine.still waiting for some other users to confirm this clicking sound.

[dreamonb]

I had exactly same problem and i've been advised by a segate rep to backup and request a replacement since my hdd will fail. I got this new drive 6 days ago from newegg. One thing I noticed on the hdd sticker --> "Made in China".. that might be the reason quality is so bad lately.


The thing which really pissed me off is that i  have to pay 20 usd for them to send the hdd back before they will receive mine even if i guarantee with a credit card.
That's bad business.

The funny story is that the reason i choose Seagate over WD was because 2 weeks ago i had a dead HDD Raptor. They replace it instantly without that extra fee.

 Next HDD will not be a seagate.. that's for sure...


Message Edited by dreamonb on 08-05-2008 06:53 PM

Message Edited by dreamonb on 08-05-2008 06:54 PM

Message Edited by dreamonb on 08-05-2008 06:54 PM

[Giorgio]

I've the Maxtor version (STM3750330AS) of the same drive (looks being the same but the warranty, 3y vs. 5y) and the click is there too, not only on start/stop but also during operation (just installed yesterday).

I was wondering with the assistance if it is a controller/supply problem (the click should be the noise of heads parking, normal only during shutdown) or if it is a faulty HDD.

I've 15d for returning it for an exchange to the vendor, but I'll have to pay for the shipping and I'd like to be sure it is a drive problem and not in my PC.

Giorgio

  

[whitestar999]

if the clicking sound is continuous while computer is idle with no active application running besides usual windows services then the drive needs to be replaced.also compare this sound when you copy to & from hard disc.hard disc do make some noise while transferring large amount of files but this sound is different from a continuous click sound & much less louder.