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Regular Visitor
Glider
Posts: 2
Registered: ‎06-21-2012
0

ST500DM002 Command Timeout, SATA Jumper, Windows Freezes

Hello, comrades! I have an ST500DM002 HDD and ASUS M2N motherboard with nForce 6100-430 MCP chipset. So I have a SATA III HDD and a SATA 2 controller. I use my ST500DM002 HDD for 2 months already and for a couple of days I discovered that my Windows XP SP3 freezes (in boot and work processes) for a few minutes (up to 5-10 min). At the same time my ubuntu 12.04 works in a normal way and does not seem to freeze (at any rate now).
After that I found out #188 Command Timeout attribute in SMART table increased by 2 approx. a month ago. And now it equals to 000200020004. This means that Windows freezes by the HDD cause, I think.
Now my Windows works for a several hours without freezes (after waiting much time and rebooting my computer many times too). But I think the problem isn't solved yet.
I think I should downgrade my HDD to SATA 2 mode, shouldn't I? How can I do this (which pins should I unite)? Possibly you have any other suggestions about the case?
Appendix. Here's the SMART table.
Thanks in advance!

Regular Visitor
Glider
Posts: 2
Registered: ‎06-21-2012
0

Re: ST500DM002 Command Timeout, SATA Jumper, Windows Freezes

It seems that Seagate Community Forums do not work properly.

Moderator
MrMatthew
Posts: 287
Registered: ‎07-06-2010
0

Re: ST500DM002 Command Timeout, SATA Jumper, Windows Freezes

Hello, 

 

This is a community forum run by Seagate users like yourself.  Hopefully someone will be along to help you but it may take some time.  :smileyhappy:  


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MrMatthew
Moderator