Am I missing something here? I used the Model and Serial checker and it says my drive is affected, I follow the process for step 4 which lets me download a bootable ISO file for the ST31000333AS. When I look in the file, it has only a single DriveDetect.exe file and a README.txt file?
Re: ISO not bootable. You need to burn the file to a CD using a program like Roxio or IMGBurn (freeware). The files burned to the CD will then create a bootable CD and allow you to upgrade(???) the firmware. There should be info where you download the ISO file to help you more if you need it.
You misunderstand. There are no bootable files on the CD rom ISO. I can view the contents of the ISO directly. It has just the executable to check the disk and a readme.txt. I know how to burn an ISO file.
DJRumpy wrote: You misunderstand. There are no bootable files on the CD rom ISO. I can view the contents of the ISO directly. It has just the executable to check the disk and a readme.txt. I know how to burn an ISO file.
Do not worry, it will work once you burn it to a CD. Even after you burn it, you will still see only those files on the CD, but when you will boot from it it will launch FreeDOS. BTW, after you read the instructions screen, press Escape to enter your choice.
I have a problem with ST3500320AS too. After used about 3 weeks, my HDD've gone bricked, I tried firmware update, it succeeded, but my HDD still cannot be used( can't boot up Win, and datas can't be accessed).
When will Seagate release another firmware for ST3500320AS?
So it seems like there are even more firmware revisions than stated.
I posted about the problem with my ST31000340AS even after the firmware update to SD1A (requiring power cycle to access data).
And now there is information regarding a SD1B/SD3B firmware revision that some people were able to obtain by contacting customer service. Isn't that kind of confusing?
