02-20-2009 05:14 PM
How the heck am I supposed to be able to find any replies to my post in this huge and uncontrollable thread?
02-20-2009 05:29 PM
ichit05 wrote:
Did you happen to buy this disk in a retail kit?
Yes, I bought the drive as a boxed retail kit. With all of the problems with the 7200.11 drives I wish that the drive in the box was 7200.9 series drive.
Jim
02-20-2009 06:10 PM - edited 02-20-2009 06:12 PM
headcrash wrote:If you go buy an ST31000333AS right now, February 20th 2009, there is a chance that it will come with firmware SD35. In that case you CANNOT FLASH IT WITH ANY PUBLICLY AVAILABLE UPDATED FIRMWARE. There is no firmware update for those of us with this drive/firmware combo, even though some are reported as "affected" by the serial number checker.
That said, if you trust the serial number checker you can check the serial number before you buy. However, I must reiterate that according to Seagate's own field service bulletin, just because a drive is listed as not affected doesn't mean it does not have the firmware bug. It simply means that it was not tested with the offending test equipment during manufacturing, in which case the self bricking feature does not manifest. Unless, of course, the bits at the end of the event log area on disk should happen to flip. But that could never happen.
When you say a chance, do you mean there's a chance the options are:
1) It comes with SD35
2) It comes with SD1B or newer
Is there a bug with SD35 that prevents flashing, or is there a third firmware revision prior to SD35? Cause otherwise, why do they have a firmware solution up and available for download if it doesn't work at all?
02-20-2009 07:08 PM
PcGuy wrote:How the heck am I supposed to be able to find any replies to my post in this huge and uncontrollable thread?
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Bloodknight41: thanks for you suggestions. Looking into free alternatives for ghosting drives, I found that Seagate had partnered with Acronis and they provide Disc Wizard for free (if one of your drives is a Seagate), which is a rebranded/souped up Acronis True Image or some such thing. I'm gonna try that if I decide to caugh up the dough for a WD hard drive.
02-20-2009 07:22 PM - edited 02-20-2009 07:35 PM
ohnomydata wrote:
headcrash wrote:If you go buy an ST31000333AS right now, February 20th 2009, there is a chance that it will come with firmware SD35. In that case you CANNOT FLASH IT WITH ANY PUBLICLY AVAILABLE UPDATED FIRMWARE. There is no firmware update for those of us with this drive/firmware combo, even though some are reported as "affected" by the serial number checker.
That said, if you trust the serial number checker you can check the serial number before you buy. However, I must reiterate that according to Seagate's own field service bulletin, just because a drive is listed as not affected doesn't mean it does not have the firmware bug. It simply means that it was not tested with the offending test equipment during manufacturing, in which case the self bricking feature does not manifest. Unless, of course, the bits at the end of the event log area on disk should happen to flip. But that could never happen.
When you say a chance, do you mean there's a chance the options are:
1) It comes with SD35
2) It comes with SD1B or newer
Is there a bug with SD35 that prevents flashing, or is there a third firmware revision prior to SD35? Cause otherwise, why do they have a firmware solution up and available for download if it doesn't work at all?
Message Edited by ohnomydata on 02-20-2009 06:12 PM
I mean there is a chance that it comes with SD35. If it does, you cannot flash it with any firmware that Seagate has released thus far. There is the implicit promise that they will eventually get around to releasing SD3B (which is rumored to be making the rounds via back channels), but as yet they have not. There is no bug in SD35 that prevents flashing. It is simply that SD1B was not intended to replace SD35 and therefore the flashing utility will not allow you to flash SD1B over the top of SD35. This issue is known by Seagate but it apparently isn't that important to them.
As to whether you will get SD1B or newer I cannot say, but I would not count on it. Not only am I unaware of any new units entering the sales channel with updated firmware, reports from the field say that they have not recalled anything currently in the channel so your chances of getting the affected firmware are high.
Two other possibilities are:
1.) You get an affected 333AS with an SD1x firmware, in which case you can download the SD1B and flash it, or
2.) You get an "unaffected" 333AS with SD1x or SD35, in which case you can take your chances and not flash it.
As I said, "unaffected" means that its firmware has the bug but the thing that prevents it from manifesting the self bricking behaviour is the coincidence that the reserved area on the drive (where the event log is written) did not have a particular pattern written to it by a test tool of a particular type during manufacturing.
So, you could look at the serial number on the drive box, run it through the checker and only buy it if is "unaffected". That would be scenario number 2 above. Just note, though, that (presuming they can actually get the fix right) you'll eventually want to flash the drive unless you think that bits can never change state on a disk platter.
02-20-2009 08:08 PM
headcrash wrote:Useful Information.
Gotcha. Thanks a lot.
It's amazing how much simpler things are when people communicate properly ![]()
I still need info about the ST31000340AS with SD15->SD1A firmware. The latest I could pull from the thread was there were some inconsistencies with a quiet update of the image, but no real success reports with the "new" SD1A and potential new issues introduced with the "old" SD1A, hence my emphasis of the date earlier. Any insight there?
02-20-2009 08:19 PM
PcGuy wrote:How the heck am I supposed to be able to find any replies to my post in this huge and uncontrollable thread?
Hello PCGuy,
One suggestion I have for you woud be to go into your Profile settings under "Preferences". Under the Personal Preference settings, tap the radio button to be notified of any replies to the thread you're participating in (subscriptions). You will receive an email of any replies to the thread as they're posted.
That might be easier to view the posts individually in the email notifications, rather than trying to navigate through all the responses in the thread itself.
Regards,
02-20-2009 08:44 PM
All due respect KaLin, but the problem isn't that our viewers are not sophisticated enough to view the posts. It is that every other post in this thread is "off topic" (like this one for instance).
If I used my news reader to read a newsgroup or my threading mail client to read a mailing list, each of the subjects or threads would be about a particular topic (until your thread gets hijacked, of course, but that's another story). Here its more that every posting that is even vaguely related (or not at all) is dumped into a single thread.
It's a bit like being served stew when all you want is carrots. Sure you can pick them out but that's not the point.
02-21-2009 01:39 AM
@headcrash. That's a good point (drives on the shelves with dodgy firmware just waiting to fail!!).
Would it not make sense (purely from a business point of view) for seagate to do a product recall, otherwise the more drives they let get out of shops into the hands of customers the more support costs they'll incur in the long run.
Recalling products would also limit further damage to their reputation, but I think that is maybe beyond repair now.
02-21-2009 05:28 AM
ohnomydata wrote:Alright, I ignored this for a week or two hoping it would sort out but it's still not very clear. I've read the whole thread and information is all over the place, so I want to be clear about my circumstances and my questions:
I have a number of affected ST31000340AS drives NOT in a RAID Array with SD15 that have shown NO signs of non-firmware related premature failure. In other words, they are performing perfectly. If I go download SD1A, MooseDT-SD1A-3D4D-16-32MB.ISO, RIGHT NOW February 20th 2009, will I have any problems assuming a successful flash? Has anyone been running stable with the LATEST SD1A for ST31000340AS drives?
Before I do this I'm going to buy another 1TB drive and backup my other 1TB drives one by one. Since I'm a glutton for punishment and I still trust the reliability of Seagate drives under normal circumstances, I was planning to buy an ST31000333AS. If I flash the ST31000333AS to SD1B, Brinks-3D6H-SD1B.ISO, RIGHT NOW February 20th 2009, will I have any problems assuming a successful flash? Has anyone been running stable with the LATEST SD1B for ST31000333AS drives?
My system has been up for 2 months at this point, and while that's not a problem I would like to be able to reboot and apply some operating system and driver updates at some point and this issue is interfering with this. I don't want to have a heart attack every time my system powers down. Anti was the only person giving any real post-flash feedback, so please if you've been running stable after applying the latest of either firmware update let us know.
Message Edited by ohnomydata on 02-20-2009 04:00 PM
I reflashed 6 ST31000340AS drives with firmware downloaded Feb 18 / 2009 ...... then put them back on the shelf because I still have no idea if this is a real fix or not. The way things are going here a new SD1A may be out today that's still named SD1A which will be replaced by a new SD1A tomorrow. As an earlier post said ... am I supposed to download and reflash the drives every day?????
Not to insult you but ...... if you buy another Seagate as a backup you deserve whatever data loss you may face. Buy a WD Black series.
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