Barracuda XT, Barracuda, Barracuda Green, DiamondMax and other desktop SATA and IDE drives

[ctv]

Hi

I purchased a Seagate Barracuda 3TB ST3000DM001 (factory firmware CC9B) a couple of months ago. The drive appears to be functioning normally with the exception of a periodical "chip"-ing sound (as I have read described by others).

Through research some have said that the latest firmware CC4H have resolved their issue relating to the drive's APM feature.

I am experiencing some difficulty updating my drive's firmware. I have tried the following:

* Windows utility > Rebooted and ONLY updated my secondary 1TB ST1000DM003 to firmware CC4H. It skips my 3TB ST3000DM001 (which is a tertiary drive). The message for skipping the drive is too quick to see but i think it is similar to the messgae I am getting when trying the boot CD update: "Model Matched, No Firmware Match! Will Not Download Firmware!"

* Burned firmware update ISO to bootable disc. Get the following error: "Model Matched, No Firmware Match! Will Not Download Firmware!"

* Played with SATA settings: IDE, AHCI etc. (RAID not enabled)

* Tried it on another PC (one with EUFI and other with regular BIOS)

* All systems attempted to perform update on are Intel systems with Intel storage controllers

I have 3 questions:

* Does firmware CC4H resolve the chirping issue?

* Why does my 1TB drive update but my 3TB not?

* Any help/suggestions to get my 3TB to update firmware to CC4H?

Many thanks.

Regards,

CTV

[fzabkar]

CC9x firmware will not update to CC4x. Instead, you need to download the CC9D update.

That said, there was a bug in the updater (but not the firmware).

See http://forums.seagate.com/t5/Barracuda-XT-Barracuda-Barracuda/Firmware-updated-failed-on-ST3000DM001...

[ctv]

Hi Thank you for the reply. Once I update to CC9D, can I then attempt to update to CC4H?

Did this resolve the chirping issue?

Thanks again

[fzabkar]

The updater won't let you cross-flash your firmware. There is something different between the CC9x and CC4x versions, but I don't know what.

Here are the configuration files that the updater consults when determining whether your drive qualifies for an update:

http://www.users.on.net/~fzabkar/HDD/GR-CC4H.TXT
http://www.users.on.net/~fzabkar/HDD/GRCC4CD9.TXT

The format appears to be:

model number, existing firmware package version, firmware image file, final package version

As you can see, CC4x updates to CC4y, and CC9x updates to CC9y.

[ctv]

I am actually going have to have my drive swapped out for drive that is a newer manufactured revision. Hopefully this will sort me out

[ctv]

From Seagate's site when my model is selected: "Proven quality and performance Barracuda drives have become the world’s most popular family of hard drives with consistent quality and performance-enhancing innovations such as native command queuing and perpendicular recording. Additionally, the legendary family of Barracuda® desktop hard drives is produced via the most sophisticated manufacturing process in the industry, with a focus on environmental stewardship.*" I think NOT!