Barracuda XT, Barracuda, Barracuda Green, DiamondMax and other desktop SATA and IDE drives

[energy]

Hi

I have recently bought a Barracuda 7200.11 500 GB hard drive with this serial : ST3500320AS.
The firmware was SD15 but I updated the firmware to AD14(for cache problems)...
But after this update unfortunately the drive don't want work now (probably because of update with AD14 firmware).
So anyone can  give me please the SD15 firmware for I update the hard drive and then device works like before
I just need you give me SD15 firmware

Thank you for your help,


P.S: (Sorry for my english i'm french)


Message Edited by energy on 05-18-2008 10:28 AM

[AlanM]

I don't think that anyone on here will be able to help with firmware.
Please contact Customer Service directly whether by phone, email, or chat.
Thanks.

[wothan]

Hi,

I have the same problem today

could you tell me if you have found the sd15 firmware?

Have you resolved your problem?

Thanks

[mickey11]

Hi,

I have the same problem.

could you tell me if you have found the sd15 firmware?

Have you resolved your problem?

Please help my

Thanks

[guiyunzi]

i got the same problem, i got SD15 version, then i downloaded AD14 and flashed the firmware, the HDD just stop working, i could se it in the bios, but cant to anything else.

[sergeyshadow]

And I too have this problem

[NathanBarstow]

I've done the same thing... is there no way for Seagate to get their hands on a firmware for one of their own products or what? It'd be really helpfull.

[AlanM]

I don't think that anyone on here will be able to help with firmware.
Please contact Customer Service directly whether by phone, email, or chat.
Thanks.

Message Edited by AlanM on 01-20-2009 12:50 PM

[MarcT]

Did anybody receive the SD15 firmware and could recover his hdd?

[NathanBarstow]

Ha, yeah right! It would have helped tremendously, but no. Seagate for some reason is too unorganized and unprofessional to make things as easy as keeping all of their newest Firmwares on hand for those in need. Yeah, they have access to older firmware versions, but if you screw yourself out of the SD15 firmware, you're pretty much outta luck. You have to go through the RMA Process if you can get it.

They need some serious work in their Customer Support department in terms of having their stuff together and up-to-date, in my opinion.