09-09-2010 02:37 PM - edited 09-09-2010 02:38 PM
My customer's PC started to run slowly, then Windows would not start. I checked the disk (recovery console chkdsk) and found errors. Bad sectors were found.
I reformatted the disk and reinstalled Windows. A diagnostic tool (diskcheck) showed that TEC for the disk read was imminent. The reinstalled Windows showed errors too when I'd run dskchk. However, Seagate diagnostic tool shows no errors. I've run all the non destructive tests.
What do I believe?
The PC is a 2006 model.
Many thanks
R
09-09-2010 09:46 PM
09-10-2010 03:25 AM
Hi,
I have run the HDD utility mentioned. The conveyance test is greyed out, but I checked the SMART info and its all ok. I ran a Read test and no bads were found, though the disk rad speed dropped by almost 50% during the test and some > 500ms were found.
Any further ideas?
best wishes
R
09-10-2010 05:23 PM
09-11-2010 12:31 PM
I'm confused. I thought a BAD sector was a BAD sector - physical damage that was permanently marked as bad. Yet chkdsk now shows no BAD sectors.
Please enlighten me if you have the patience ![]()
R
09-15-2010 12:41 AM
©2012 Seagate Technology LLC