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Visitor
microbar
Posts: 3
Registered: ‎04-30-2012
0

Still waiting for replacement hard drive 1005270652

I rma my BARRACUDA 7200 SATA 1000 GB back to coventry, This was received and was supposed to be shipped to me last week, I have still not received my hard drive,The order is marked as shipped and closed. As for the tracking number its marked as TBD. My Order no is 1005270652. Can anyone help please thankyou.
Yottabyte
Cantbecanit
Posts: 3,629
Registered: ‎03-05-2009
0

Re: Still waiting for replacement hard drive 1005270652

I would call UPS if I were you, have a tracking number ready as well, if it's been dispatched it's possible you weren't home when they called and it could be sitting in the warehouse, I believe it is UPS that does the deliveries, if no joy you need to call customer services, hth.

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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Visitor
microbar
Posts: 3
Registered: ‎04-30-2012
0

Re: Still waiting for replacement hard drive 1005270652

would call UPS if I were you, have a tracking number ready as well, if it's been dispatched it's possible you weren't home when they called and it could be sitting in the warehouse, I believe it is UPS that does the deliveries, if no joy you need to call customer services, hth. Thanks for your reply although abviously you have not read my post, The point was I do not have a tracking number, So How can I haveit ready.
Visitor
microbar
Posts: 3
Registered: ‎04-30-2012
0

Re: Still waiting for replacement hard drive 1005270652

Thanks for your reply but i do not have a tracking number as stated in my post.
Moderator
MapleTree
Posts: 230
Registered: ‎11-21-2011
0

Re: Still waiting for replacement hard drive 1005270652

Hello,

 

We recommend that you contact Customer Service directly. Here is our contact page.

 

http://seagate.com/support/contact-support/

 

Let us know if you have any other questions.

 

Yottabyte
Cantbecanit
Posts: 3,629
Registered: ‎03-05-2009
0

Re: Still waiting for replacement hard drive 1005270652

Sorry I mistook the track number for the order number, hope you get it sorted.

========================================================

DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU