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Regular Visitor
Podlodka13
Posts: 4
Registered: ‎10-11-2008
0

Warranty returned disk with already bad SMART !!

ST3500630AS  disk died in warranty time. I send broken disk, and receive replacement.

I check SMART data, and WOW!

0  Raw Read Error Rate   62        Watch

 Warning: Raw Read Error Rate is below the average limits (100-119)

 

same bad values in Hardware ECC Recovered  

 

What shall I do??

Gigabyte
JanJanssen
Posts: 470
Registered: ‎03-10-2008

Re: Warranty returned disk with already bad SMART !!

You're nervous because the Error rate is LOW? 

 

Forget about these kinds of tests - they have little worth. Use Seatools to test it.

Regular Visitor
Podlodka13
Posts: 4
Registered: ‎10-11-2008
0

Re: Warranty returned disk with already bad SMART !!

The S.M.A.R.T. attributes are specific parameters of various parts of a disk. S.M.A.R.T. uses attributes to monitor the disk condition. SMART data  is not connected to "these kinds of tests". 

It is property of this physical device.  So, I don't believe you, Mr JanJanssen

Gigabyte
JanJanssen
Posts: 470
Registered: ‎03-10-2008
0

Re: Warranty returned disk with already bad SMART !!

Fine, don't believe me. Why did you ask if you didn't want to hear the answer?
Regular Visitor
Podlodka13
Posts: 4
Registered: ‎10-11-2008
0

Re: Warranty returned disk with already bad SMART !!

WOW!

 

Please, don't lie!!

 

I said "I don't believe you"   NOT " I did not want hear the answer!"

 

Your respond is your opinion, not the true fact.

I asked about S.M.A.R.T. in computer store, they said, that bad data in  S.M.A.R.T.- good enough reason for HDD return!
Kilobyte
jafa
Posts: 38
Registered: ‎09-29-2008
0

Re: Warranty returned disk with already bad SMART !!

[ Edited ]

Hi,

 

Raw Read Error Rate and Hardware ECC Recovered numbers are informational and do not indicate a problem.

 

The SMART utility is warning that the Raw Read Error Rate is lower than average. Silly thing to complain about and it will probably go away when you start using the drive more (you may not have used the drive enough for the number to be calcualted).

 

The numbers to pay attention to are the Crrent Pending or Reloacted Sector numbers. If they start rising then run a Seagate disk check as a precaution.

 

Nick

Message Edited by jafa on 10-20-2008 10:35 AM
Regular Visitor
Podlodka13
Posts: 4
Registered: ‎10-11-2008
0

Re: Warranty returned disk with already bad SMART !!

Thank you, Jafa