01-22-2009 10:49 AM
I had been receiving the "Error: Specific model no
By the way, customer service was entirely unhelpful in solving this. I told them I was using a SAS controller and couldn't install the update. Their advice was to try installing the update. (What?!). Then they suggested I send the drive back (I just received it last week as a warranty exchange, after the first one bricked).