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Byte
ernstatat
Posts: 5
Registered: 06-05-2008
0

1TB (1000MB) Drives shrinked to 31MB / 32MB / 33MB causality

The only reason for getting such phenomena is the usage of a Mainbord with yellow(orange) and purple(lilac) SATA connectors where taiwanese BIOS coders were unable to do there job well in the past.
Drives can be reactivated on a board from other vendor, by seatools running Advanced Features/Set Capacity to MAX native. BIOS update is essential before plugging it to the gaga board again.
Visitor
matrage
Posts: 1
Registered: 06-08-2008
0

Re: 1TB (1000MB) Drives shrinked to 31MB / 32MB / 33MB causality

Hi:

THis just happen to me today. I wonder if I plug into new motherboard and extend to max as you say will the data still be there? I Don't care if I have to run data recovery as logn as I can get data back. Also please explain the reason why this happened I don't quite understand?
Byte
ernstatat
Posts: 5
Registered: 06-05-2008

Re: 1TB (1000MB) Drives shrinked to 31MB / 32MB / 33MB causality

[ Edited ]
BIOS of this vendor "normally" takes some MB of space for saving a copy of its own image for recovery purposes without asking the customer to be allowed to do so.
It hides the occopied area by the device configuration overlay method / hardware protected area (DCO/HPA) which means the max available LBA will be reduced and at each POST the BIOS of this vendor blocks the device for further changes until power-off. Operating system access to the so hidden area is denied by the drive logic, because it seems to be out of the range of disk.
The decision, what drive will be modified, seems to depend on the order of the boot device or on the appearance in device list when the boot order is reset by some type of changes in BIOS i.e.SATA controller mode.
In the case the shrink occurs, this is caused by an erronoeus BIOS version where the downsize calculation for the large number of LBA's of a 1TB disk is in error.
 
The corrected version, which only occupies some MB of space, may cause problems with special formatted disks (Partition Magic, dynamic Volumes) of all sizes transferred to this boards and results in inaccessibility of the whole volume and destroyment of  important data (i.e. dynamic volumes database) on the high-end of volume.
 
Usually 2113 sectors from the max native size are stolen.
 
Under some very specific mistakes (like plugging RAID array disks to the wromg controller plug) the RAID array information is wiped out and the RAID controller no longer accept the HDD as member of the array -  either resulting in long time array rebuild or complete loss of data from RAID0.
Due to undocumented and therefore unknown functionality logic of this BIOS-backup feature all above described damages may also occur in situations of BIOS checksum error or when board battery voltage drops too low to keep DMI pool data  
 


Message Edited by ernstatat on 06-10-2008 02:07 AM

Message Edited by ernstatat on 06-10-2008 02:10 AM

Message Edited by ernstatat on 08-23-2008 02:05 AM
Visitor
sanosuke001
Posts: 1
Registered: 11-24-2008
0

Re: 1TB (1000MB) Drives shrinked to 31MB / 32MB / 33MB causality

This just happened to me as well. I have six ST31000340AS drives in a web/file/sql server and one of them just disappeared the other day (couldn't access it through samba) but the other five are fine (for now...)

 

Do I just have to update the bios on my motherboard, hoping the update has fixed the issue? Or do I need to do something else? Do I need to load the drive in another system to reformat it? Anyway of saving any of the data off the drive? Disk Management in Windows says the disk is 32MB and RAW. Even deleting the RAW partition, it doesn't let me reformat to the 931GB it was before.

 

I'm a day or so away of sending all six drives back to newegg to get replaced for a different model. I've heard too many issues with the recent Seagate drives. Is there any silver lining here?

Visitor
camshaft
Posts: 1
Registered: 10-08-2009

Re: 1TB (1000MB) Drives shrinked to 31MB / 32MB / 33MB causality

I experienced this problem today.  I was working on a customer's computer, I backed up all his data from his 320GB to his 1TB drive.  I then unplugged his 1TB drive as to not loose his data while I formatted and installed Windows on the smaller drive.  After installing Windows and plugging the 1TB drive back in I was terrified to find the 1TB drive was now only 33MB and all his data was gone.  After trying a couple of circuit boards from other 1TB drives including my own 1TB and not having any luck, I decided to Google the problem and came upon this page.  It took me a couple of reads through ernstatat's post to work out the solution but if you too are having trouble deciphering his jargon here is a simple translation; Gigabyte screwed up in some of their BIOS which in turn will screw up some 1TB drives.  Plug your drive into a non Gigabyte mobo and run the Seatools application, which you can download from Seagate, run Advanced Features / Set Capacity to MAX native and all your data will be back on the drive.  Update the Gigabyte BIOS before plugging the drive back into it and everything will be sweet.  Thanx ernstatat for your help, I can now sleep tonight and not worry about getting the snot beat out of me for loosing that guys data.

Zettabyte
fzabkar
Posts: 2,458
Registered: 01-27-2009
0

Re: 1TB (1000MB) Drives shrinked to 31MB / 32MB / 33MB causality

ernstatat, your information is very interesting. It certainly explains a great many things. Do you have any links to more detailed information? Are there any references in motherboard firmware changelogs? Does the 1TB problem afflict AMI or Phoenix/Award, or both?

Regular Visitor
dalle
Posts: 1
Registered: 10-31-2009
0

Re: 1TB (1000MB) Drives shrinked to 31MB / 32MB / 33MB causality

 

 

I had the same problem with two ST31000340AS drives today. After installing Windows 7 they both appeared as 32MB drives without any partitions and such. What I did to solve the problem was similar to the above:

 

 

1. Download and burn Ultimate Boot CD to an empty CD .

2. Boot the computer from the Ultimate Boot CD with the drives connected to the (gigabyte) motherboard.

3. Go to Hard Disk Tools -> Hard Disk Diagnostic Tools -> Start "SeaTools for DOS"

4. Find your way to the drives detected as ~32MB with the D key and press C to set capacity, and then reset the capacity (R key i think).

5. Reboot the computer and your drives should appear both in BIOS and Windows as their full capacity with the old partitions and all data intact. 

Visitor
kire
Posts: 1
Registered: 03-25-2010
0

Re: 1TB (1000MB) Drives shrinked to 31MB / 32MB / 33MB causality

I had the same problem (windows 7 x64), and tried three programs: HDD capacity restore and the SeaTools (both versions). The Capacity Restore failed with an error message, and the Windows SeaTools as well. The DOS version worked however, and restored my drive to capacity! Thanks for your advice :smileyhappy: