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Regular Visitor
Jiggytrav
Posts: 8
Registered: ‎01-21-2010
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BlackArmor 220 - Can't mount shares?

[ Edited ]

I just received a Seagate BlackArmor 220 drive and hooked it up to my router.  I am using a new iMac to access the drive.   I installed the Discovery software and opened it up.  It sees the BlackArmor server and I can log on without problems.  However, no Shares are appearing under the share name in the Discovery software.  So I have so far been unable to mount any shares.  The drive comes preconfigured with Download and Public shares by default.  I also tried to create a new share.  But nothing is showing up under "Share Name" in the Discovery software.  And in my Finder on the Mac, nothing is showing up either.

 

I feel that I am just missing something really simple, but I can't figure it out.  So as of right now, I can see the drive, log in to the server, but I cannot mount anything and thus, cannot use the drive.

 

Thanks for any help! 

 

EDIT:  I just installed the software on my other computer (a PC running Windows 7) and it saw the Shares right away and automatically mounted them under Network.   So I can confirm the server is working and that there are shares available to mount.  But on my Mac, it sees the server but not the shares.   When I first launch the Discovery window, it shows the server name at top, and then a spinning wheel for about a minute while it looks for shares, but nothing shows up.   Is there something I have to enable on my Mac in order for the shares to show up?  

Message Edited by Jiggytrav on 01-21-2010 05:31 AM
Regular Visitor
Jiggytrav
Posts: 8
Registered: ‎01-21-2010
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Re: BlackArmor 220 - Can't mount shares?

I was able to solve my problem by downloading the Discovery software from Seagate's website and re-installing it.  I'm not sure if it's a newer version than what was on the CD that came with the drive, but my shares showed up right away after installing this version.
Regular Visitor
Jiggytrav
Posts: 8
Registered: ‎01-21-2010
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Re: BlackArmor 220 - Can't mount shares?

Wow, I've never had so much trouble with a drive!   Following my last post where I was able to get the shares to show up, I am now having major problems copying files over to the NAS.  Using Finder, I've tried copying files from my iMac's internal drive to the NAS, but after several seconds of copying, I get an error code 36 in Finder and the operation stops.  I'm beginning to think this is more trouble than it's worth!

 

Any ideas on why I'm getting this error?  I'm using a Mac on Snow Leopard. 

Visitor
SSN664
Posts: 1
Registered: ‎01-23-2010
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Re: BlackArmor 220 - Can't mount shares?

You've likely solved the issue by now, but just in case not: I've noticed several posts indicating that the error code 36 shows up on Macs if the share has the Recycle Bin enabled. You might try disabling that to see if the copying works.
Regular Visitor
Jiggytrav
Posts: 8
Registered: ‎01-21-2010
0

Re: BlackArmor 220 - Can't mount shares?

Have you seen anyone other than me mention the Recycle Bin issue?  I had another thread started with the Error Code 36 problem where I mentioned this was happening with Recycle Bin turned on.  At any rate, I've been using the NAS 220 now for a couple more days and have not encountered the error again now that I have Recycle Bin off.  I'm not really satisfied with this solution because I'd obviously like to have some deletion protection, but at least the drive is working now!

 

Anyone else have this issue with Code 36 errors when writing to the drive in Snow Leopard with Recycle Bin turned on in the Share settings? 

Visitor
peacewise
Posts: 1
Registered: ‎04-17-2010
0

Re: BlackArmor 220 - Can't mount shares?

I am having a similar issue.

 

* Mac OS X 10.5.8

* Upgraded to firmware 2000.0631

* Recycle Bin is turned off

* Using BlackArmor Discovery, it fails to Mount Shares. No error code, just "Unable to Mount Share".

 

Seagate Network Specialist
RAsg
Posts: 353
Registered: ‎11-09-2007
0

Re: BlackArmor 220 - Can't mount shares?

Hello,

 

Can you mount a share if you click Go at the top and choose Connect to Server?

Put in cifs://nas ip address and then Connect.

Put in User and Password.

 

Make sure you have the latest version of BlackArmor Discovery for MAC which is 1.2.1.

Click Here to download it if needed.

 

In attempt to isolate an issue you can temporarily connect the 220 directly to the MAC and check the results.