07-05-2010 01:02 PM
I purchased a BlackArmor NAS220 earlier this year, and just now am finally able to start getting it setup.
I plugged it in (both power and network) and the blue lights on the front are indicating that it's active. Additionally, my router indicates that the network cable I plugged into the NAS220 is working, and it pulses from time to time, indicating there's network activity on that port.
However, none of the machines I've tried the Discover software on work. I've tried a Windows 7 laptop, Vista Business laptop, and an XP Pro laptop. On all of them, I've completely disabled the firewall, anti-virus, and anti-spyware software. And on all of them, the discover app opens and says "No server found on your network."
What is going on? I'm not sure how to proceed from here. Is my unit DOA?
07-06-2010 08:57 PM
By default, the NAS tries to get an IP address via DHCP. On your router, can you determine the IP address of the NAS? If so, try pointing your browser to that address, such as http://192.168.0.xxx/ and see if the NAS opens up.
07-12-2010 09:25 AM
Shut down the NAS. Temporarily connect the NAS directly to the network controller of you computer.
Boot the NAS. After it has booted open the Discovery Software and check for detection. If it detects you can pull up the NAS's Manager page and go to Network and LAN settings. You can set a static ip there if needed and then shut it down and reconnect it to your router.
After the direct connect and the NAS is still not found in the Discovery Software, use the Factory Reset hole on the back of the NAS. Wait again till its booted and then try the Discovery Software.