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Regular Visitor
Kyler
Posts: 2
Registered: ‎08-20-2012
0

Endless Loop

When I start BlackArmor Backup, I get an error with a popup saying end of file was encountered.  Nothing I do closes the popup, it just comes back.  I can't cancel.  Retry doesn't work.

 

How to I clear this message and restart with a clean slate?

Moderator
AskTheLeaf
Posts: 2,712
Registered: ‎06-13-2011
0

Re: Endless Loop

What's the exact wording of the error message? Which operating system is installed on your computer? Have you tried accessing your BlackArmor NAS from any other computers? Is the message generated by the NAS software?

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Regular Visitor
Kyler
Posts: 2
Registered: ‎08-20-2012
0

Re: Endless Loop

Message: Failed to backup file or folder {insert a file name}

 

Press Ignore or retry and it loops.  Press cancel and it quits.

 

Message: end of file was encountered

 

Press ignore, retry or cancel and it loops.

 

Win7 Home Premium

 

Message generated by the Backup software.

 

I also got a space full email and after deleting files in the backup volume, the next backup did not show any errors.

 

The backup after that one stared in with the Failed to backup file or folder {insert a file name} error