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Regular Visitor
binarykungfu
Posts: 2
Registered: ‎05-28-2009
0

Factory Default Settings

I would like to completely reset my Black Armor Device to the factory default settings. pushing the reset button down on the device on resets the admin password correct?
Former Seagate Employee
ChrisS
Posts: 84
Registered: ‎11-11-2007
0

Re: Factory Default Settings

Correct, the reset button on the back resets the network config and the admin password.

 

It doesn't have a factory default function accessible via the web interface. To reset it back to factory defaults you would have to wipe all of the drives on a different host and then power the BlackArmor back on. It will then rebuild everything from scratch.

 

In general you shouldn't  have to do this. Any reason in particular you wanted to do it?

 

-c

Regular Visitor
binarykungfu
Posts: 2
Registered: ‎05-28-2009
0

Re: Factory Default Settings

I joined the box to my domain created a share called backup added the DOMAIN\users group with full control but I have not been able to create any new files or save anything to the share. Also I can see the device on my network but I cannot browse to it. I put the device  back in workgroup mode and tried to rejoin the domain and I'm still having the same issue.
Former Seagate Employee
ChrisS
Posts: 84
Registered: ‎11-11-2007
0

Re: Factory Default Settings

You shouldn't need to reset the entire unit for this. You can, but shouldn't be necessary.

 

As for the domain issue, couple of questions:

 

Does the device work as expected in the Workgroup mode?

It appears you can't browse to the device in domain mode, can you access it manually using \\IPaddress or \\NameOfDrive?

Are you getting any errors trying to access it?

 

-c

Visitor
janiceM
Posts: 1
Registered: ‎09-16-2009
0

Re: Factory Default Settings

I have a BlackArmor and wish to remove the two drives l have and insert 1TB ST3100340NS ES.2 drives that my borther has provided.

Can you guide me how to do a factory default so l can format the drives for the unit?

Or is there another way of inserting new drives and getting the unit to work?

Thanks

 

JaniceM

Visitor
dpark1113
Posts: 2
Registered: ‎09-17-2009
0

Re: Factory Default Settings

I did the similiar thing and can't get the system running.  I tried to reset but it won't reset at all.  :smileysad:
Regular Visitor
JRoss
Posts: 2
Registered: ‎11-24-2009
0

Re: Factory Default Settings

Chris, will you please explain in detail how to go about doing this? I have a Blackarmor 420 which came with 2 x 1TB drives. I removed them both and installed two fresh (new) SATA drives. Once I powered up the box, nothing happened. I couldn't even ping the IP address of the box. This means that the OS is perhaps located on the drives that came with the NAS box?

 

I'm still busy testing this device before making it live to make sure I understand all the functions of the box in case of disaster. Let's say for instance I lose one/both the hard disks that came with the box, how do I recover from such a disaster after I've replaced the faulty disks with new ones? Why is this not documented in the user manual?

Regular Visitor
Torsten
Posts: 4
Registered: ‎11-25-2009
0

Re: Factory Default Settings

you may reset your device to factory defaults by following the procedere described here:

 

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=nas-factory-default&vgnextoid=5fbad939812732...

 

short: download and run factorydefault.exe, input the mac adress of your device and navigate your browser to the the url provided by the

factorydefault.exe

 

The reset on my BA 440 took about 24h for the raid rebuild so be patient... and dont expect everything to be better after the rebuild - leave the

device in workstation mode...

Regular Visitor
JRoss
Posts: 2
Registered: ‎11-24-2009
0

Re: Factory Default Settings

Thanks Torsten. It gave me some hope up to the point where I had to click on proceed with "factory reset" when I received an error 404 message in my browser.  I upgraded my firmware yesterday (shortly after I received the unit) and I have a feeling the new firmware might not be compatible with this application or procedure.  I've tried it a few times. Even with a different pair of disks in the unit. I've used IE 8. So not sure if the browser might have something to do with it. I'll try firefox in a while.  I whish Seagate would make users more aware of apps like these or at least mention it in the manual. Have to say my experience with this unit has not been good so far. The only reason I bought it was for the encryption. If it wasn't for that I probably would have looked at something else.

Visitor
bladimir
Posts: 2
Registered: ‎03-31-2010
0

Re: Factory Default Settings

I know that this is old topic, but it may help someone to not wander around just like I did.

Just wipe out all partitions from the disks and put it back into NAS. Start it and it should start to rebuild the system.

In a few minutes you will have working NAS (with new disks) with RAID 0 or 5, depending on nuber of disks.

 

And, you CAN use any model or brand of disks, Seagate (thanks GOD) doesn't check if the disks are Seagate's or not. I've tried with WD Caviar Green 1.5 TB and with Samsung 1.0 TB.