BlackArmor NAS Network Storage Server

[steenpihl]

After getting the firmware for my ba220, I was hoping to be able to play mkv files at my Tv (Samsung ue467705). But after copying mkv- files to my movie folder, I cant se them when I select the folder on my tv. Any one got an advice :-)

[AskTheLeaf]

.Mkv files are supported with the NAS:

http://knowledge.seagate.com/articles/en_US/FAQ/208991en?language=en_US

How are you viewing them through the TV, are you using a special program? Are you able to open and view them from your computer? 

Usually when video files don't play it's due to a codec issue. Have you tried re-encoding the files with a different program to see if they can be played at that point?

Did you set up the BlackArmor NAS according to these instructions?

http://knowledge.seagate.com/articles/en_US/FAQ/210999en?language=en_US

[steenpihl]

Hi.

I have no problems viewing the files on my computer, picttures, musik and different kind off movie formats.

At my tv i use the buildin  software for watching movies: Samsung smartTv and there are no proplems watching f.ks. .xvid or .avi files.

It says that mkv-files are supported, but is it only a subset of kmv-files that are supported?

The setup off my nasserver can be seen at the atachment.

[AskTheLeaf]

All symptoms you're describing point to a codec issue. Please use a different program to create the movie file, then see if it's now playing.

[steenpihl]

Ok thanks for your reply , but it says that mkv files are supported..my files are mkv -files, so which codecs are supported?

[AskTheLeaf]

It would be good at this point to discuss the .mkv file issue live with one of our technicians. Please visit this page for contact information:

http://www.seagate.com/support/contact-support/