08-24-2012 07:30 AM
After getting the firmware for my ba220, I was hoping to be able to play mkv files at my Tv (Samsung ue467705). But after copying mkv- files to my movie folder, I cant se them when I select the folder on my tv. Any one got an advice :-)
08-24-2012 08:21 AM
.Mkv files are supported with the NAS:
How are you viewing them through the TV, are you using a special program? Are you able to open and view them from your computer?
Usually when video files don't play it's due to a codec issue. Have you tried re-encoding the files with a different program to see if they can be played at that point?
Did you set up the BlackArmor NAS according to these instructions?
08-25-2012 02:12 AM
I have no problems viewing the files on my computer, picttures, musik and different kind off movie formats.
At my tv i use the buildin software for watching movies: Samsung smartTv and there are no proplems watching f.ks. .xvid or .avi files.
It says that mkv-files are supported, but is it only a subset of kmv-files that are supported?
The setup off my nasserver can be seen at the atachment.
08-28-2012 05:52 AM
All symptoms you're describing point to a codec issue. Please use a different program to create the movie file, then see if it's now playing.
08-30-2012 01:53 PM
It would be good at this point to discuss the .mkv file issue live with one of our technicians. Please visit this page for contact information: