BlackArmor NAS Network Storage Server

[Midimanz]

I am being driven completey nuts by a new NAS 220. I thought that what I was trying to do would be simple, but not so....

What I was trying to accomplish was simply the ability to play music from the NAS 220 via my A/V receiver in another part of the house.

I have the NAS 220 established on my LAN and can access it from three of my computers. I can also "see" the NAS 220 from the A/V receiver, my PS3 and the TV set using DLNA.

I can even get it to play SOME music. I have dragged and dropped folders containing MP3 files from one of my computers onto the "Music" folder in the "Download" share. I can play ALL of the music from these folders using Windows Media Player on the three computers mentioned above. BUT, DLNA only recognises some of the folders I drop on the NAS 220. I have messed with this trying to spot the pattern which causes some to be recognised and some not to no avail and am now feeling a great temptation to "adjust" this NAS 220 with a sledge hammer.

The documentation is very poor and I've searched this forum to no avail. Can someone help please?

Thanks :-)

[dicmikeg]

Hello - I'm having the same problem - my receiver (a Denon AVR-3310) sees the NAS (but, seemingly, only the RAID 1 drive, because it is designated by a :1), but only some of the music files, and ALL of the file folders are gone, so I have about 1100 songs (of the 11000 on the drive) that I can play, but need to dig through them to find what I want...

The receiver has a USB port on it and I've plugged a USB hard disk with the same files/folders on it and the receiver finds them, in their regular folders, without any problem.

I'm thinking of re-formatting the drives (erasing all of the data) and then simply using Windows Explorer to copy over all the music, vs. using the back-up software that Seagate provided (which is what I think caused this mess).

If you find anything out, or hear anything back from anyone on this topic, please let me know.

THANKS - Mike G

[MePenguin]

Any movement on this one?

I have a similar problem getting the NAS to serve music to a Teac WAP-8500. Everything else works fine. The Teac usually sees the NAS, can connect and see the Music, photos & videos shares, but fails when I request any form of music list (by genre, artist etc). After a bit of thinking it then says "No server found", or sometimes it says that whilst trying to connect to the NAS. Following this I have to at least soft reset the Teac before it will see any servers.

I can listen to internet radio and music from a PC running Twonky without a problem. The NAS also works fine as file server and backup.

Regards,

Phil

[dicmikeg]

I've been going back and forth with Seagate tech support on this...I first re-formatted the drive and set up a new volume, then I copied all my music back on to the NAS using Windows Explorer (to allow me to keep my file folder structure in tact) and nothing changed. They also suggested doing a manual firmware update, which I did, and still no change.

Of course, they suggested that it was my media player that was at fault. I went on the Denon site and they maintain that they only work with DLNA-certified drives, so I went to the DLNA site and looked to see if the NAS-220 was listed. It was NOT, but the NAS-440 was...I brought that up to the Seagate tech person, and it was then that they suggested the firmware update...

I don't know what to do at this point. I was going to have the Geek Squad come in and install a new wireless router and then do a network audit, so perhaps they'll discover something in how I set up the network. Otherwise, I think that I've got a problem here...Let me know if you discover anything more in your research.

THANKS - Mike G

[Midimanz]

I have given up on the NAS 220 except as a RAID storage device. My A/V receiver is a Pioneer SC-LX82 so there is no commonality in A/V receivers amongst people who have posted to this thread.

Just like MePenguin I have seen many server errors which required me to re-boot the NAS 220.

I also tried to use DLNA to deliver images from the NAS 220 and found it equally flakey. I could only see some of the images and I concluded that this was in some way related to image file size.

This device is just junk as a media server. Appalling documentation and extraordinarily poor performance. This is not what I expected of Seagate, but it has irrevocably tarnished their name in my eyes. A brand to be avoided whenever possible in the future.

[dicmikeg]

Thanks for your feedback.

I have been in regular contact with one of the people in Seagate Tech Support and she's been trying to come up with possible solutions. I have asked her to review this board so that she can see that this seems to be an ongoing problem and that Seagate needs to address this issue at some point (sooner rather than later, of course!).

I have purchased their products in the past and believe that they should be more responsive if they are looking towards the future where more and more clients will be using their NAS products as media servers.

I'll let you know if/when I hear more.

Mike G

[solayris]

I have the same problem with playing JPEG, mp3, and mpeg4 files on my Samsung UN558000D TV via DNLA. The TV can see the storage, browse the files, but cannot play them. It says "file format is not supported". The same files can be played from a USB stick attached to the TV USB port. It seems like a Seagate software bug. I am thinking of returning my NAS 220 back to store. Needless to say I am really upset with this product and Segate name is not that grate for me anymore.

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dicmikeg wrote:

Thanks for your feedback.

I have been in regular contact with one of the people in Seagate Tech Support and she's been trying to come up with possible solutions. I have asked her to review this board so that she can see that this seems to be an ongoing problem and that Seagate needs to address this issue at some point (sooner rather than later, of course!).

I have purchased their products in the past and believe that they should be more responsive if they are looking towards the future where more and more clients will be using their NAS products as media servers.

I'll let you know if/when I hear more.

Mike G

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[dicmikeg]

Well, based on my feedback from Seagate tech support, I think that we're all fighting a losing battle here (for now)...while Seagate claims that the 220 is "DLNA-compliant" it is not, in fact, DLNA certified (the Black Armor 440 is, however). My receiver will only work with DLNA certified NAS drives. I have a Buffalo NAS that I bought a while back as a back-up and it is DLNA-certified and, as you'd figure, it works just fine with my Denon.

Seagate should stop promoting any sort of reference to DLNA for this drive if it is not certified, don't you think? It's like advertising a drug without FDA-approval....

I'm going to investigate trying to get to someone higher-up inside Seagate to see if there's anything that they'd be willing to do to help those of us who bought this drive because it was advertised as a good media server...

MG

[chakal87]

I have the same problem with BlackArmor 110. However, there's something that you guys can test: In my computer, the DLNA share doesn't show all my musics but the iTunes share does. If I open my NAS with iTunes, I can see and play all music. Is the same for you?

Thanks

[andrea federigi]

This s the Seagate reply to DLNA question. It is unbeliable that NAS110 is not DLNA compilant.

1) Seagate Support:            

I researched your question. The BlackArmor NAS 110 does indeed support DLNA. 16 novembre alle ore 22.40

2) Andrea Federigi

Unbeliable. I was buy it because it is sold with DLNA full access and certified for use with DLNA. I'll my money back.