BlackArmor NAS Network Storage Server

[CyberMaxX]

Looks like there is a new Firmware update out for the BlackArmor NAS 4xx Series   new version 4000.0671 - last version was 4000.0661

you can find it  here:

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ba-firmware&vgnextoid=773ea5c909230210VgnVCM...

It mentions a Security Fix but that's about all.

What irks me is All the issues that everyone has been complaining about on the Forum (Speed issues, DLNA issues, Etc ETc) - and here's a firmware release and just 1 fix.  what Seagate WAKEUP already.  I used to belive in this company and after working with this product it's now tarnished to say the least.  I'm glad I only installed only one of these devices for my client base... went else wheres for the others and I'm glad I did.

It's bad enough that the only Tech support one gets for the product is VIA phone and that there is no true corporate representation for this product within the forum.  Sounds like any and all complaints fall of deaf ears and WE users have to try and resolve things here on our own.  Really sad for a 21st Century company to conduct business like this. Every other Major company you can find their support via Forums, Twitter, Facebook, email and a whole host of other options other then the Phone. 

I know it's like talking to a Brick wall here at the Seagate Formus.

But here's a try.... HELLO ANYBODY HOME IN SEAGATE SUPPORT???  Can we get some information on What's being worked on in regards to issues stated here on the Forums for the BlackArmor NAS devices?  When is the next major Firmware Upgrade going to be out?  What fixes will be included in it. Please show me that I should have some Faith in this once great company.  Being silent is only driving people away... am I asking to much as a customer gosh I hope not.

Thanks

[Isaac_X]

These security fixes are trivial -- they disabled SMB Wide Symlink and changed the root password.

What they should be doing is working on making the device's speed up to par with other NAS devices, and fixing the OS X Finder compatibility issue.

[arth1]

The password change was trivial -- the disabling of wide symlinks wasn't.   Users could exploit this to get access to any files on the device, including other people's directories and even encrypted shares.

[Jan&Sharon]

Try the firmware and see the difference in speed. They don;t mention anything, but being as desperate as I am to speed this up, I tried and it worked fine. Speed increased 50-100%.

NAS 440 Huge improvemen​t after new firmware upgrad...

[CyberMaxX]

Jan&Sharon -

Thanks for the information - by chance do you have your NAS connected to a D-Link Router? and if so after applying this Firmware update for the NAS 440 you saw the speed increase?  Wondering if they may have resolved that issue as well though I believe arth1 posted in another post here that there wasn't much of a change in the firmware itself other then what was stated.

Cheers

[Jan&Sharon]

Hi

I am using a dlink (green) 1000Mbs switch which connects to a Netgear ADSL router. All PC's and NAS is plugged into the dlink. My Netgear router is a fast (100Mbs) ethernet, so I use it mainly for internet conncetivity and things such as printers that can only 100Mbs anyway.

I have always liked to use switches for the PC to PC and Server side of the network as we did some test long ago and that showed that the latency through a switch is much better (Faster) than the latency through a router. And the cost of Gbs switches these days are quite low....

Hope this help

Jan

[Jan&Sharon]

BTW, my backup that normally takes 30 minutes plus to complete, finished this morning is about 18 minutes!!!!!

Cheers

Jan

[CyberMaxX]

Wow close to a 50% gain... I'm on 4000.0661 for my NAS 440 myself which has been working nicely for me.  I'm just leary about putting on 4000.0671 since you can't revert back.  Maybe I'll just cross my fingers and pray to the Technology gods and see what happens.

Thanks for the Info

Cheers