05-01-2012 03:14 AM
Hi newbe just signed up to the forum today as I have been having a few issues with this NAS.
I have also just run into this issue and can't delete these pesky .fb folders.
Over the years as a family we have acquired thousands of photos. When I took delivery of this NAS I copied all our pictures off various laptops, PC's and phones into the recommended \Our Pictures folder. As you can imagine this was a mish-mash so I set about re-organising everything. Now I have hundreds of these .fb folders that I can't get rid of.
The whole point of purchasing a NAS was to make our lives easier and more organised.
Come on Seagate you are selling a consumer grade product to the masses. I bought this on your reputation of the fine products that you have produced in the past. I have lost count of the number of Seagate drives I have bought over the past 20 years.
Why on earth would you produce a product that won't let an Administrator delete a file?
The more I have used this product the more disheartened I am becoming with it. This NAS is a complete disappointment and don't even start me on the active only FTP mode, and now I am reading about hard drive click of death failures. I knew it was a bad idea to start reading these posts.
I feel quite faint now and will have to make a cup of tea to calm down!
Please get a grip on these products.
05-06-2012 02:16 PM
Aparently, the issue with .tb files exists since 2009!!!
I received the NAS drive yesterday... I am hoping Seagate will eventually solve the problem...
06-14-2012 12:46 PM
I have checked your website. I will ask a friend because I realy dont know how to do that. Iam not good with PC's. I just bought a NAS for my video's. I wish I had bought a NAS from an other company. Ridiculous that we dont get support from seagate!!!!!!!!!!
I have mailed them but Im still waiting for an answer. Im wondering if the technical support checks the forum???
anyway thank you for your reply!
01-13-2013 03:17 AM
4 those who still having problems... there is a firmware update. I used it for my nas110.
Now I can delete my .tb files. Haven't tested the other normal functions yet... but I guess it's ok.
it's about time... it took them 3 years!!! They knew I had the problem, I even had a "case number" (12/12/2011!!!). They never let me know they had a new firmware update 4 fixing the problem. The nas was set on "auto update", but always saying "no update available". Luckily I found it by searching...
Last thing I bought from Seagate!