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Byte
Slip Cougan
Posts: 8
Registered: ‎05-01-2012
0

Re: Problem deleting files on Black Armor 110 on Mac

Hi newbe just signed up to the forum today as I have been having a few issues with this NAS.

 

I have also just run into this issue and can't delete these pesky .fb folders.

Over the years as a family we have acquired thousands of photos. When I took delivery of this NAS I copied all our pictures off various laptops, PC's and phones into the recommended \Our Pictures folder. As you can imagine this was a mish-mash so I set about re-organising everything. Now I have hundreds of these .fb folders that I can't get rid of.

The whole point of purchasing a NAS was to make our lives easier and more organised.

 

Come on Seagate you are selling a consumer grade product to the masses. I bought this on your reputation of the fine products that you have produced in the past. I have lost count of the number of Seagate drives I have bought over the past 20 years.

Why on earth would you produce a product that won't let an Administrator delete a file?

 

The more I have used this product the more disheartened I am becoming with it. This NAS is a complete disappointment and don't even start me on the active only FTP mode, and now I am reading about hard drive click of death failures. I knew it was a bad idea to start reading these posts.

 

I feel quite faint now and will have to make a cup of tea to calm down!

 

Please get a grip on these products.

 

slip

Visitor
phildev
Posts: 1
Registered: ‎05-06-2012
0

Re: Problem deleting files on Black Armor 110 on Mac

Aparently, the issue with .tb files exists since 2009!!!

Get Real!!

I received the NAS drive yesterday... I am hoping Seagate will eventually solve the problem...

Byte
Caraxnl
Posts: 8
Registered: ‎06-09-2012
0

Re: Problem deleting files on Black Armor 110 on Mac

Bought the 110.. Same problem... Very strange that this bug is not solved :-(
Byte
wondermike
Posts: 5
Registered: ‎06-11-2011
0

Re: Problem deleting files on Black Armor 110 on Mac

Maybe this helps you: How to remove .tb folders on a Seagate BLACKARMOR NAS 220

Regards Michael

Byte
Caraxnl
Posts: 8
Registered: ‎06-09-2012
0

Re: Problem deleting files on Black Armor 110 on Mac

Thanks Michael,

 

I have checked your website. I will ask a friend because I realy dont know how to do that. Iam not good with PC's. I just bought a NAS for my video's. I wish I had bought a NAS from an other company. Ridiculous that we dont get support from seagate!!!!!!!!!!

I have mailed them but Im still waiting for an answer. Im wondering if the technical support checks the forum???

 

anyway thank you for your reply!

 

Regards,

 

John

Byte
wondermike
Posts: 5
Registered: ‎06-11-2011
0

Re: Problem deleting files on Black Armor 110 on Mac

John, did you get your problem solved? If not, I could offer you my help over skype or so.

Visitor
kurtmertens
Posts: 1
Registered: ‎01-13-2013
0

Re: Problem deleting files on Black Armor 110 on Mac

4 those who still having problems... there is a firmware update. I used it for my nas110.

Now I can delete my .tb files. Haven't tested the other normal functions yet... but I guess it's ok.

Link: http://knowledge.seagate.com/articles/en_US/FAQ/217171en

 

it's about time... it took them 3 years!!! They knew I had the problem, I even had a "case number" (12/12/2011!!!). They never let me know they had a new firmware update 4 fixing the problem. The nas was set on "auto update", but always saying "no update available". Luckily I found it by searching...

Last thing I bought from Seagate!