Hi to all,
I have the same problem from yesterday evening!! I'm furious!!
Here the steps of my problem of the BA-4XX NAS:
- during a copy of a group of file the status red turn from blue to red, the third hdd led was off; in a few seconds the nas shutted down automatically (!!!)
- I pressed the power key to restart it and all the lights were on blue or green (no alert message in the NAS display)
- In the web interface the volume was in status reconstruction (or rebuild, i don't exactly remember)
- I leave it to work and in 1 hour the NAS freezed (I couldn't acces it neather with web interface, nor I could stop it with power button); the only solution was unplug the power cable.
- When I restarted it the volume restart the rebuilding process, and go on all day long (I received some emails when the re-sincronize of the volume reached 40%, and 60%, no other emails), during the evening I couldn't reach the web interface so I couldn't know if the process was finished or not (the status led blinking blue and the hdd leds was fixed green). For another time I couldn't shut down the NAS neither with web interface, nor the power button). Till now I could acces to the volume with cifs and see all the files in the shares of the volume.
- I unplugged another time the power cable and restarted it after a minutes.
- And now the volume is in status Failed!! The only procedure that I can do from web interface is to erase the Volume. I can still see the shares of the volume from web interface but I can't access it from cifs, and I supposed that if I cancel the volume to recreate it I will lose all the data on the disks? Is it right or not?
The firmware of the NAS is 4000.1101 but in the seagate site, and autoupdate tell me that is the later firmware for this model.
Any suggestions? Some procedures to recover the volume and not to lose the data?
