11-26-2008 11:15 PM
Hi, I have a new ST31500341AS Firmware Revisione: SD17 on Windows XP Pro SP3.
Sometimes PC freeze and sometimes HD do a not nice TIC-TIC-TIC-TIC-TIC-TIC-TIC-TIC-TIC-TIC-
SeaTools for Windows v220.127.116.11 do not pass Short and long self test
and HD Tune report Bad Sectors but do not finish test because PC crash.
Is it a Firmware problem or Fault drive?
P.S. 24 houres ago i opened a support case for information on firmware update for my drive. But no answer. Is it normal?
11-27-2008 12:59 AM
Very high probability for a faulty drive. While the freezes might be related to the firmware problem, the other symptoms definitely aren't
The known firmware problem for this drive
11-28-2008 07:46 AM
for what its worth, my SD17 did cause a failure in the long test in seatools for Vista. However I agree with the other poster loud/unusual noises wouldn't be firmware. you need to phone tech support for the updated firmware. They gave me sd1a and it fixed my problems. I also had a 341as with sd17.
hope I've helped.