06-05-2008 02:04 AM
06-08-2008 03:49 PM
06-10-2008 02:02 AM - edited 08-23-2008 02:05 AM
11-24-2008 11:51 AM
This just happened to me as well. I have six ST31000340AS drives in a web/file/sql server and one of them just disappeared the other day (couldn't access it through samba) but the other five are fine (for now...)
Do I just have to update the bios on my motherboard, hoping the update has fixed the issue? Or do I need to do something else? Do I need to load the drive in another system to reformat it? Anyway of saving any of the data off the drive? Disk Management in Windows says the disk is 32MB and RAW. Even deleting the RAW partition, it doesn't let me reformat to the 931GB it was before.
I'm a day or so away of sending all six drives back to newegg to get replaced for a different model. I've heard too many issues with the recent Seagate drives. Is there any silver lining here?
10-08-2009 04:31 AM
I experienced this problem today. I was working on a customer's computer, I backed up all his data from his 320GB to his 1TB drive. I then unplugged his 1TB drive as to not loose his data while I formatted and installed Windows on the smaller drive. After installing Windows and plugging the 1TB drive back in I was terrified to find the 1TB drive was now only 33MB and all his data was gone. After trying a couple of circuit boards from other 1TB drives including my own 1TB and not having any luck, I decided to Google the problem and came upon this page. It took me a couple of reads through ernstatat's post to work out the solution but if you too are having trouble deciphering his jargon here is a simple translation; Gigabyte screwed up in some of their BIOS which in turn will screw up some 1TB drives. Plug your drive into a non Gigabyte mobo and run the Seatools application, which you can download from Seagate, run Advanced Features / Set Capacity to MAX native and all your data will be back on the drive. Update the Gigabyte BIOS before plugging the drive back into it and everything will be sweet. Thanx ernstatat for your help, I can now sleep tonight and not worry about getting the snot beat out of me for loosing that guys data.
10-08-2009 01:32 PM
10-31-2009 12:36 PM
I had the same problem with two ST31000340AS drives today. After installing Windows 7 they both appeared as 32MB drives without any partitions and such. What I did to solve the problem was similar to the above:
1. Download and burn Ultimate Boot CD to an empty CD .
2. Boot the computer from the Ultimate Boot CD with the drives connected to the (gigabyte) motherboard.
3. Go to Hard Disk Tools -> Hard Disk Diagnostic Tools -> Start "SeaTools for DOS"
4. Find your way to the drives detected as ~32MB with the D key and press C to set capacity, and then reset the capacity (R key i think).
5. Reboot the computer and your drives should appear both in BIOS and Windows as their full capacity with the old partitions and all data intact.
03-25-2010 02:46 AM
I had the same problem (windows 7 x64), and tried three programs: HDD capacity restore and the SeaTools (both versions). The Capacity Restore failed with an error message, and the Windows SeaTools as well. The DOS version worked however, and restored my drive to capacity! Thanks for your advice
12-20-2010 01:06 PM
I find USB disks are safer for backups simply as the controller is on the USB/SATA board so its free from MB problems.
I would definitely wonder about the disk and a system when it is reported to be that small.