05-16-2012 05:06 PM
@ Cool and everyone else, keep sending your serials in please.
05-16-2012 05:09 PM - last edited on 05-16-2012 11:07 PM by MrMatthew
add me to the list
my new ST2000DM001, 9YN164 make clicking/chirp sound when PC is idle.loudness and intervals are diffrent.
Serial Number: [Edited: Removed personal information per the community rules and regulations.]
05-17-2012 06:42 AM
Hey guys. I am using QuietHDD to disable APM on my 2 ST3000DM001 drives in a RAID 0 configuration. The chirping happens less often now but occaisionally I hear it. Should diabling APM completely eliminate the chirping? I run W7 x64 sp1.
05-17-2012 04:23 PM
I am also getting the chirping sound on all 4 of these drives but sounds like I cannot disable APM as I'm running RAID 5 in a NAS.
Device: QNAP TS-412 NAS
OS: Embedded Linux
CPU: Marvell 6281 1.2GHz
05-18-2012 06:06 PM - edited 05-18-2012 06:11 PM
Does anyone know how to disable APM (even if only temporarily).
My drive is attached an an external enclosure. It's an external Sans Digital SATA RAID enclosure (but I am not using RAID). The connection to my desktop is via eSATA and I recall there is an eSATA port multiplier, Si3132 I think. I tried using CrystalDiskInfo to disable APM, but the disable button does nothing. I've tried quietHDD and it "seems" to work, don't think there is any sound, but CrystalDiskInfo still shows APM is enabled.
What parameters in the SMART setting should I monitor closely to ensure that the APM is truly disabled? And how do I monitor these parameters?
05-18-2012 06:07 PM - last edited on 05-18-2012 06:18 PM by MrMatthew
And after this fiasco and Seagate reluctance to correct the issue but give lines and lines of BS (Seagate reps and apologists on this board I am looking at you), I will never buy another Seagate drive again. I think I will also write an article to the Consumerist... we need to add pressure on to them.
Seagate is probably doing this intentionally to kill their drives within 2-3 years... notice how the warranty on all HDD dropped to 1 year? This will force consumer to buy HDD to replace the damaged one. [Legal Discussion Removed]
05-19-2012 06:12 AM
(Seagate reps and apologists on this board I am looking at you),
I'll assume that is directed towards me shall I?
Have you ever considered it's the consumer demand to make things go faster all the time that has led to shorter life HDD's in recent years?
I can assure you it isn't only a Seagate thing, the one thing I've learned over the last few years is that all HDD's are more likely to fail than ones from pre 2007, the worst of the bunch are 2.5 laptop drives which are found in the portable removeable HDD unit's like Freeagent, Passport etc, next up is the Eco Drive's, quite why I have no idea as the fact they are slower should mean a longer life, but it doesn't seem that way,
Next up we have how the drive is used, just look at car's in the street for clues on this one, you can have one guy who has no trouble with his car, but another with the same model is always in the garage with it, normally this comes down to how the driver's ability and care of ownership is, one drives good and another thinks the red line is simply another full gauge, one drives along the road, another can't stop hitting the kerb, it's the same with PC component's, you simply can't odd's for what happens once a product has left the factory,
Anyway all through this and especially at the beginning of the thread I had to ensure all care of ownership issue's got covered before blaming a defective product, it's always been in the back of my mind that there could be an issue within the drive but to find out if it is that you need to do some detective work and hence why I went after the info of who was running what etc,
I've also told user's who were worried to return for refunds if they feel they could be left with a short life drive, some like Ben took up that option but also added once the issue is solved he will be buying one again, because other than this chirp he finds the drive to be everything he was looking for in a drive, I've also been accused of having no life because of the time I spend here trying to help other's, what actually is the truth of the matter is I'm a mature man who has been self employed for over thirty year's now who loves to tinker with gadget's, and as I pick when I work it gives me a bit of time before I go to work and then again when I come home after while winding down before bed, everything I am is of my own building, I never had higher education, nor any apprenticeship, the only thing I had an advantage on was I had a grandfather who built the electrics in the original British one of these in the 1960's
Anyway, there comes a time when you look around and wonder if it's worth bothering anymore, some of the people have been very graceful about this, sitting waiting knowing that someone is working in the background to provide a solution, a few other's have been simply buy a dress on Friday, wear a dress on Saturday and return a dress on Monday about it, so if you no longer see me posting anymore, and if that last post of your's was actually aimed partly at me, know you just potentially reduced the eyes around here a bit more.
05-19-2012 06:50 AM
hmm seems that this somehow escalate a bit. Well, I think with personal data on a hdd, things get pretty fast personal ehh ;-) But let's not get to excited please.
Same issue here 2 x ST3000DM001, same chirp, running in a QNAP TS-410 in single drive mode for two days and I'm at a load_cycle_count of 2000+. I hope that QNAP finally brings out a new firmware which fixes the issue. At least they were the ones motivating me to buy the drives by "recommending" them in the first place.
BTW Who is "Alan" and how can I send the serials to him? Why should I do that (warranty, statistics??)?
Thanks guys for having your eyes still on the issue and I hope the discussion get's back to normal.
05-19-2012 06:56 AM - edited 05-19-2012 06:58 AM
Alan is basically the lead guy in the forums, he's a good bloke as well so anyone sending to him please be respectful.
Anyway Michael, if you look on the main page where he's posted in the stickies at the top click on his name and then in his profile, over on the top right of the page where it says make friends etc you will see send PM, open that and post away, this is where the serials need to go to for all users, I've had a few sent to me which I've re-directed to Alan direct and thx to those that have sent serials in to us.
05-19-2012 07:07 AM
Got it! Just found out that Alan is "the admin" darn, sorry mr. admin but I'm just in since a few hours :-) ... but what happens with this serials? is it just for statistics?
thanks cantbecanit for response and cooltempo for helping to solve the issue temporarly and I'm looking forward to QNAP/seagate to somehow work this out. keeping fingers crossed.