02-16-2012 05:48 PM
Barracuda drive is seen in BIOS as proper size. Win 7 will boot fine with primary and secondary. But when I install this drive as secondary, Windows wil not start. Drive is installed in a HP workstation. Ran setup and executed DPS self-test on primary without issue. However, same test on secondary results in completion code 7. Drive was primary unit in another system and contains virtually all my sons family photographs. Really need help retrieving them if possible. Firmware on drive is HP24 if that helps.
02-17-2012 06:27 AM
Hi that is one of the 7200.11 drives that had major problems and out of the blue it would no longer be found by the system. If you check HP update there is a firmware update for that drive and you have to use the one from HP you can't use the Seagate firmware update. Since bios can still see the drive you should be able to update the firmware this may or may not fix your problem but really its the only thing to try at this point.
02-18-2012 08:44 AM
I have looked at the HP site and believe their sp40966 is correct for this application. System is a HP Pavillian Slimline S3707C with Vista 32. Obviously, I am not an expert on this type thing and need some help on what I need to do. Drive is visoble in BIOS but cannot be accessed via OS. Since the sp40966 is an executable, how is it executed if the OS will not "see the drive? I would assume I need to boot from the dist CD and run the executable from there? Drive spins and doesn't make any strange noise so I am hopeful it is still useable enough to retrieve the data. I would really appreciate any assistance on getting this drive recovered. Lots and lots of photos that just can't be replaced of grandkids, etc.
Need step by step instructions and old guy can follow if possible. Don't want to send it off to possibly gwet lost in the shuffle if possible.
02-18-2012 08:48 AM - last edited on 02-18-2012 09:45 AM by MrMatthew
As a fiollowup, drive is a Seagate Barracuda S/N [Edited: Removed personal information per the community rules and regulations.], ST3500620AS, FIRMWARE HP24, 500GB 7200RPM. Sysrtem it came from is a HP Pavillion Slimline S3707C with Vista 32.
Thanks in advance for all your help on this.
02-18-2012 05:24 PM
Unlike old IDE/ATA drives, there is no primary/secondary configuration for SATA drives as they are connected to different ports on your computer.
You can do either one of the following:
1) "Drive was primary unit in another system and contains virtually all my sons family photographs."
First, you should re-install this drive back to "another system" to backup all valuable data before it's too late!
After everything has been completely backed up, you can format it (non-bootable) and use it as second drive in the other computer.
2) "But when I install this drive as secondary, Windows wil not start.". It sounds like you have two bootable OSes (Windows) in one computer. If this is true, go to BIOS and set the "Boot Priority" so that this drive will boot AFTER the other one (SATA???)
3) Set up this drive as an external drive using a SATA to USB adapter similar to this one:
Hope this helps.
02-19-2012 07:41 AM
Hi if you cant flash it from windows you can use this link
Seagate Barracuda 7200.11 SATA Hard Drive Firmware Upgrade for HP Workstations (HP26):
The included utility creates a DOS bootable USB key that will contain all the files to update the identified hard drives. Although I would try the drive in a sata to usb adapter as suggested just to make sure you cant access it.
02-20-2012 03:41 PM
If it's brand new it will need formatting and possibly a sata driver.
If it's old but has an O/S on it this may stop the PC booting until you F12 and select which drive to boot from.
If it is new, load up without it then hotswap it in, you may not see it but it should be in Disk management, if it is format it NTFS and give it a drive letter, if it says offline, make it a basic disk and bring it online.