07-20-2012 09:29 PM
I keep getting this error message upon trying to update my Seagate ST2000DM001 from CC4C to CC4H: Error. This utility must be installed on BIOS disk 0. Please install this utility on drive D:
My Seagate drive IS drive D: on BIOS disk 0. I've tried running the install from off of the actual disk, nothing works. Cannot get past this. Is it because my storage is on disk 0 and my OS (OCZ Vertex 4) is on disk 1? Thanks in advance for any help!
Solved! Go to Solution.
07-22-2012 02:00 AM
07-23-2012 07:20 PM
Thanks, that worked. I didn't even notice the second option for a bootable update. Seagate's website needs some serious organization changes for this kind of stuff. By the time I've found what I need, I've got three different popup windows open, all counter-intuitive in their arrangement of information.
Again, thanks for your solution.
08-12-2012 01:19 AM
I have the same issue. Flashing from DOS didnot work either. Got a message that controller was not found. Connected to all SATA ports available - no result. Motherboard - ASUS Z77 Sabertooth, hard drive - ST3000DM001-9YN166, firmware - CC4C. All hard drive tools (including Seagate ones) see the drive correctly.
Any further ideas on what to do?
08-12-2012 02:36 AM