08-12-2010 03:55 AM - edited 08-13-2010 04:23 AM
For those experiencing clicking - is this similar to what you are hearing? Here is the actual recording of one of my Seagate Drives which happens with or wiothout data on the drive and usually as soon as I turn my machine on.
Click to listen: Seagate Clicking Sounds Would you feel your Data was Safe if your drive sounded like that ? It's a frightening sound I'll tell you that.
I edited this post because I want it to be accurate and very clear about what I have experienced - because I do wish they would release a fix. Here is the situation.
I bought several 100 GB to 500 GB Seagatre drives - all perfect. All silent.
Then when the huge drives came out I bought several Seagate 1 TB and 1.5 TB drives over ther last couple of years - including one external Free Agante Extreme 1.5 TB. All of the Barrracuda's have eventually began clicking with that rythmic, one-click-per-second pattern. It is intermittent in that it stops for a while - but it ALWAYS starts again. The Free Agent Extreme has been OK - it clicks but it is poradic and does not continually click - and I am still running it successfully. But still, the clicking in unnerving.
I returned two of the drives and Seagate honored the guarantee and sent me new drives. But after a while the replacements started clicking again - one right aways and the other after a couple of months. I have tried everything - including removing all partitions - iinstalling new partitions - reformatting.
I have also tried looking for Firmware Updates but IN all cases the Seagate Website said this (an actual entry I typed in):
The drive above I have not returned. I used it for about 4 months and it started clicking a month ago. I repartitioned and reformatted but the clicking continues.
I keep wishing a new firmware would be released to fix this and have checked numerous times. But I have now given up - no more Returns. I have read here that some have been able to keep using the drives even though they click. But since I have lost my data on a couple of fhese I can't take the risk.
For years I used Seagate ONLY when they had the 100 G then 250 G and then 500 GB drives and they all never clicked at all. I have no idea why the 1 TB and 1.5 TB do this but I have seen a lot of others also experiencing this.
NOTE: my main computer has sideways mounts in the drive bay - but I have alwasy read that drives can be mounted sideways without any problem.
08-12-2010 05:42 AM
"I have also tried looking for Firmware Updates but IN all cases the Seagate Website said that for my Model "No Firmware Update" is needed !!"
You are so funny with that statement.
If Seagate make firmware upgrade, and if that firmware upgrade CAN upgrade your firmware it will do that. So just do that. You dont need to check anything, just flash. Writers of firmware tools have the best database for all kind of drivers. So if firmware tool can flash your drive it will flash it, and if toll cannot flash your drive it will not. So simple.
Yesterday I buy new Seagate series 12 of 250 GB. And firmware version was CC38. Without any checking I put firmware tool on CD and flash it. Now it is CC46 and that is that.
08-16-2010 12:10 AM
08-21-2010 02:59 PM
Very interesting that others have had problems and it seems to be related to vertical orientation. Although you have to add that MANY have had clicking problems without vertical orientation.
It is even more bizzare since for their external Free Agent - the stand has a Vertical Orientation by default - and Free Agent Drives are notorious for clicking sounds !!
08-22-2010 02:21 AM
I'm hearing exactly the same noise on my 1 Tb 7200.12 (ST 31000528AS). Always Horizontally Mounted. near a 120 mm fan that maintains the HD about 33º Celsius (91,4º F).
I'bought this HD on Januar 2010 and the noise exists since the first day. Pass long an short test with OK.
Seagate "Serial number check utility" webpage says "no dowload available", "no action required". Firmware version is CC38.
The disc is used with XP and three NTFS partition. The clicking is heared mainly on start-up, when drivers and Antivirs, and updaters work at the same time. So I've determined that running a defrag reduces the clicking noise for next start-up even when tune-up does not find necessary to launch a defrag.
Anyway, I fully agree with you. I don't feel my data are safe in this Disc (Since I use disc HD I make regular backups from data). And I don't trust anymore on Seagate.
Does anybody know, if updating CC38 to CC46 would solve this problem even though according to Seagate "no action is required". (I suppose Seagate thinks these clickings relax the ears of their CLIENTS).
Thank you in Advance.
08-22-2010 04:05 AM - edited 08-22-2010 04:06 AM
It is amazing to me that they can keep churning out all these drives without announcing a major fix to the click of death issues so many of them have. In my experience so far all of my 1 TB and 1.5 TB drives have the problem. But so far no clicking from a Western Digital "Green" model 1.5 TB that I bought.