04-08-2009 10:50 PM
I bought a 500GB sata seagate HDD about a month ago
Harddisk sentinel now shows a spin retry count of 20
and health of 43% and its rising day by day.
I keep my pc running overnight doing lots of downloads so there is heavy I/O on it for prolonged duration of time
Please tell me if my hard disk will fail
How will my warranty cover this
Is there any way to Heal it or fix this problem??
I also keep my Maxtor portable 160GB USB 2.0 hard disk attached to my PC overnight with minimal I/o on it
and now its health fell to 97% whose health was 100% about 3 weeks ago.
could this be dut to power related issues
I have installed a newly bought iball smps but i have 4 extra internal fans for cooling
could they have anything with sucking power and interfering with the HDD.
04-09-2009 11:03 AM
That's a bit too passive of a reply for me... I recently had a 1 month old drive with a Spin_Retry_Count in the low 50s die. I've used many Seagate hard drives at work, new and old, AS and NS, and most of them don't even have a spin retry count above 1. None of the two dozen I just checked have a spin retry that's even close to the 8 seen on my only remaining ST31000340AS.
Maybe you'll be lucker than I was, but I wouldn't ignore it.. Do worry. Keep good backups and a close watch on that drive.
04-10-2009 12:12 AM
mine is s3500820AS and as i said it increases the spin count only if i heavily use it
like keeping downloading overnight now i shifted to another drive for downloading
so the spin retry count is not much changing
so according to u even heavy io should not cause the count to increase if drives **bleep** right?
well this model has that firmware issue but i checked on seagate site and my firmware version is ok
and that maxtor drive
does keeping the drive connected without using it for long times affect the spin count usually
or is that a trouble too
my 500gb drive passes the seatools test,
can i keep from worrying till it fails that or should i start worrying right now
04-10-2009 12:02 PM
I've only seen the Spin_Retry_Count increase on my drives when booting up, but I suppose it could happen if the drive spins back up after coming out of some type of power saving mode. The more the drive spins up/down, the more it could happen. I don't believe it should happen if there's constant activity. But who knows? You could try Seagate support, but I guarantee they won't have a clue what you're asking about or they'll say the only thing that matters is if it passes short/long SMART self-tests.
The ST3500820AS needs a firmware update according to - http://seagate.custkb.com/seagate/crm/selfservice/
All I can tell you is what my experience is.. Of the two dozen *healthy* drives I checked yesterday, most were 0, and that one of my 1TB drives at home died shortly after reaching the 50s. My other remaining drive has been at 8 for a few months now and I'm hoping it stays there.
04-11-2009 12:06 PM
i checked for the firmware thing on seagate site my model and serial both match but DriveDetect shows my firmware as SD25 which is not in their firmware list shown in the table on that page
i am scared to install the firmware patch any way as lot of important data is on that drive and i have no backups
currently its at 20 retry counts
and im doing minimum io on it
any way i can reduce this count eh?