01-09-2009 07:29 AM - edited 01-09-2009 07:32 AM
01-12-2009 10:37 AM
Just wanted to share my experiances... I had an ST31000AS that went No Detect. Researching online seems to point to a BUSY status in the firmware as being the cause of issue. There is a repair kit you can order online that will connect to the drive though a serial connection and resets the BUSY status as well as clearing the 0GB issue. I was able to restore my drive successfully with this kit with no loss of data or functionality. If you have this issue your data is NOT gone yet! It can be recovered! If you'd like more details please PM as I believe forum rules prohibit anything else.
01-13-2009 06:38 AM
01-14-2009 01:01 AM - edited 01-14-2009 01:32 AM
It's Seagate need to be aware: don't think all of your customers are stuid and need that newbie manual.
I got my ST3500320AS (FWD15) with the same problem,and the only solution I found was about using PC-3000 UDMA(which I did not have it). Even after I paid 6x USD to fix it and got my data back, there is no firmware for SD15 or any other solution to prevent this happen again. Don't tell me "you can return it in warrenty", unless you think our data is **bleep**.
You know what, this firmware bug makes ST3500320AS become a timing bomb in my desktop. The only thing I can think of now, is to decide which brand I should buy for my next hard drive.
01-14-2009 03:22 PM
i have 3 of this hdd and using them as raid 0
one of them failed and i lost huge amount data
and the worst thing the seller said it is out of warranty and sent me back my failed hdd
what should i do where can i report this seller(it is the biggest segate seller in Turkey)
also i still use 2 of them.
and now i am really afraid of they may fry as well.
when will be new firmware released that prevents this problem.
cuz if one of them fail i will lost 1 tb data again since i use them as raid 0 again.
01-14-2009 06:17 PM
I have an ST3500320AS which just died on me yesterday. It seems that many others are reporting the same issue as me (BIOS does not see the drive at all). My drive is Firmware SD15, Made in Thailand with date code 09116, which seems pretty common with other failed drives. Is Seagate working on some kind of solution? I'd hate to go through the trouble of replacing this drive with another that may likely fail.
01-16-2009 09:59 PM
I have an ST3500320AS and it just died yesterday. Just same as others are reporting the same issue as me (BIOS does not see the drive at all). My HDD is has firmware 7200.11 SD15, Made in Thailand. Date code 09143. I am from Macedonia. IS there any way to recover the data from my hard drive? Anybody?
02-10-2009 11:08 AM
my drive has also just failed. Seagate is not willing to help us fix this, and the ONLY thing they have repeatedly reccomended is calling their recovery services and paying for their mistake out of my pocket. They dont even acknowledge this issue with the SD15 firmware drives as existing. When I inquired about getting the SD1A firmware update they told me that SD15 does not have the same problems and they would not provide me with the SD1A firmware.
If ANYONE has any information on how to fix this, and I KNOW this is fixable (we can actually SEE the data on linux, just can't access it), please let us know.
02-11-2009 01:06 AM
My HDD died some 3 months ago. Still waiting for the response from Seagate. Moderators suggest to call the support. Anyone did it, what support say?
Seahate is not good at all, I am waiting to get my data out and then - good bye!