09-23-2009 12:25 PM - edited 09-23-2009 12:30 PM
I have a clicking sound every few seconds on one of my 2TB drives, I read on new egg this is first signs of failure.
The drive is 143 hours old .....
Should I just RMA now?
09-24-2009 01:10 AM - edited 09-24-2009 01:15 AM
I have the same issue with 1-week old 1.5TB LP drive ST31500541AS. Should I hurry and return it to Fry's while I can?
There're no re-allocated sectors, but the seek error rate is ~433K and RawReadErrorRate=HardwareECCRecovered=181M. It reports temperature as 33C. File reading stops while it's clicking. Raw Read Error rate increases 300K per second while files are being read.
I'm copying the files to an identical drive (bought two, silly me), and that drive's seek error rate went from 6K to 37K after writing 200GB.
09-24-2009 07:58 AM - edited 09-24-2009 08:03 AM
09-24-2009 01:56 PM
I will give my own personal would-be action to such a situation.
Assuming that you know the typical (normal) sounds that a HDD makes (having had 4 of them before).
IF I heard ANYTHING unsimmilar - I would RMA it. Stat.
Thats just me - I'd rather NOT find out it has a problem, than wait till later - and find out!
I have a drive thats making some noises now too.
I fret everyday. Its a 500 GB -and I have no where to put that data!
My reccomendation is - if you know the drive is making unusual sounds (and its not a case where, its waking up from sleeping), then RMA it.
Sad thing is - SEAGATE gives refurbrished drives in placed of RMA'd drives! (not new one AFAIK )
10-03-2009 07:33 PM
wow wow wow, 16 days later and the drive is dead
first seagate drive to fail out of at least 10, and not a single mod responded to my thread
how sad, now i will go and post all kinds of bad things all over review forums on major electronic sites
10-03-2009 08:14 PM
10-03-2009 08:44 PM
unfortunately my drive is now a paperweight and the funny thing is that HDD Inspector was reading ok readings even during the clicking failure
i got the drive clicking away right now while i'm madly trying to backup all the 1.5 TB that's on it
thank god the 2nd drive isnt dead yet
01-13-2010 08:40 PM
I bought 2 of these drives a couple of months ago and the clicking is present on both of them. I'm in IT and I know what normal HD noise sounds like. Like you, the tests show passing results. I don't believe them. It takes over 8 minutes to run a short generic test. I have a seagate 1Tb drive as well and it takes just over 1 minute for the same test. I can't even play a 30 MB music file off these drives without major stuttering. I'm going to run the long tests right now and I'm anticipating seeing bad sectors, but i'm most likely going to RMA the drive regardless.
It's super-distressing how many complaints reporting exactly this problem that I've read. I wish Seagate would address the problem directly. I'll be really annoyed if I get a drive back that has the same problem, which i've read has happened to others. Hopefully all the problem drives come from a small number of bad batches and that they've fixed whatever the problem was now.
01-13-2010 09:01 PM
don't bother looking for bad sectors. it's the head, not the disks. you will see your read/write time decrease drastically over the next few days to almost nothing untill the drive finally ceases completely.
i bought 2 drives, RMAed 1 drive 2 times and it looks like finally i have both drives functioning properly.
the one thing seagate has is a great RMA department with easy and fast service, so at least that made me happy.
in the future, i will move back to WD as users are reporting fewer problems with their 2TB drives at 7200 and 5400.