08-07-2008 09:34 AM
10-03-2008 12:24 PM - edited 10-03-2008 12:26 PM
I am having the disappearing problem with my new ST3640323AS 7200.11 640GB (purchased Sep-12-2008 from newegg.com).
I believe it is disappearing on wake-up. When I find the computer it is stuck at the boot screen stating no boot devices available. If I go into the BIOS the drive is not recognized. I have to cycle the power to get the computer to recognize it.
I tried Seagate Product Support, but once I gave the guy the model number, he didn't know what type or capacity the drive was. I had to explain to him that it was a Seagate manufactured product, it was a SATA II drive and the capacity was 640GB.
I will try to deal with Newegg to see if I can return the drive through them
11-08-2008 08:38 PM
I am having the same problem with my SATA 640 just purchased from newegg. I scrubbed the web and found a large number of complaints about this problem with Seagate drives.
I have done the usual checks:
I'm betting this is a bug in the drive.
Scott's Complete Mobile Computer Repair
11-09-2008 03:46 PM
Unbelievable ..... I have the exact same problem. My 1TB seagate ST31000340as Just disappeared from the BIOS/XP . Infact my PC doesnt boot from the other drives as long as this drive is attached to the MOBO
I tried it as an external drive ( via esata and USB) .. not recognized still !!
And then I tried it as external on a different PC.... NOT RECOGNIZED
PLEASE HELP ME !!! I have most of my data on the **bleep** thing !!