02-17-2009 01:29 PM
New disc 320 Gb (works about 1-2 month) was flashed with new firmware.
After 2 days it stops be detected by BIOS.
Other discs are working with same controller/cable/power plug.
The disc still work by USB to SATA adapter, but MOBO can't see it.
After setting SATA controller like RAID ready, the BIOS can see the disc with wrong parametres:
the disc recognized as 137Gb disc.
What can I do with it?
There are two discs after update: 500Gb & 320Gb. The 500Gb disc works fine.
02-17-2009 01:57 PM - edited 02-17-2009 01:58 PM
I already read about other customers sharing my problem with SMART-Erros after upgrading the firmware - but didn't find an answer from Seagate yet (and I really read in this forum for the last 3 hours now).
So here is what happened with my Seagate-drive:
The drive worked fine until today suddenly my Windows hangs and I had to reboot. Startup now reported "no system disk detected" and when checking BIOS I realized my first harddisc disappeared.
After cycling power gladly it was found again... but only a few minutes after booting up - it disappeared again (this could be reproduced several times).
I remembered the Seagate firmware issues - found the update-site here and checked my SN -> "not affected".
But it was exactly showing the problems others descriped as the beginning of the end of a firmware-faulty Barracuda.
So I decided to update firmware to SD1A anyway... and until now it seems to have solved the problem. The system is running for over an hour now without loosing the harddrive again.
BUT! - like othes experienced here in the forum I now receive a SMART Error for the drive.
For the moment I'm ignoring it... but Seagate this shows two problems you should urgently solve not to loose my (and probably others) good faith in Seagate-products.
1) The SN-checks seems not to reliable dedect all affected drives (or I really had bad luck experiencing exactly the symptoms of the firmware-problem)
2) Under some conditions the firmware-update leads to SMART-Errors (In Seatools I see a +70° Warning (disc is properly cooled) - unfortunately I can't read out more precise SMART-values with VISTA & nVidia-drivers - but this is another story not related to Seagate)
02-17-2009 02:25 PM
but Seagate this shows two problems you should urgently solve not to loose my (and probably others) good faith in Seagate-products.
Sorry I think that particular bird has long since flown the nest.
02-17-2009 03:00 PM
I noticed the silent changes of firmwares.
I performed a "find duplicates" on two "same" ISO downloaded at different dates and the result was negative.
Please be honest with your costumers.
Don't try to disguise problems : it never works.
Are you capable to write an update that works ?
I've performed a firmware update on my ST3500320AS.
Apparently , It doesn't work.
No error reported but it still shoes the old firmware "SD15".
No problem with the disc but untill when ?
If you change the firmware : tell the people.
We will discover it anyway.
02-17-2009 03:18 PM
This changed firmware issue is worrying - should we reflash our already flashed SD1A drives?
Is anyone else getting NTFS corrupt errors in their eventlogs?
My drives worked without any problems for a year until I found out about the SD15 issue through messageboards...
02-17-2009 03:53 PM
Mark 1982 - For over a year my two 7200.11's with SD15 worked with no errors in the eventlog. After flashing them less than a month ago errors have started showing up in the logs as of last night...
I didn't want to leave them as SD15 because people were reporting bricked drives even if the seagate serial checker said they were fine...
The checker said both my drives were fine, but I flashed anyway based on other peoples experiences.
02-17-2009 03:51 PM - edited 02-17-2009 06:29 PM
I've got a small problem and wonder if maybe someone could help me out.
Here are the facts.
I've got a file server (for anime) and yesteday one of my friend tell me "hey it's kinda slow..." So I ran some test.
I've got 5 ST31000340AS that I bought in 2 batch.
1st batch wasn't affected with the latest firmware issue, the secon batch was.
here is a pic that will help explain
I've got 5 HDD , I've run the tools to know which one to update, the 9QJ ect I updated them and they work flawlesly (the 3 image at the top)
the 2 other that if I enter the serial number they say "no update require" ... are rly slow.
When I copy file they "cap" at 20 mb/sec, and it is both drive with the old firmware that do this , not just one of them.
I'm wondering if I should try updating it .. as "not require" doesn't mean that it would not help. ...
As you can see with ATTO , the SD15 firmware HDD which doesn't require to be updated have a really SLOW read in small block size.... which I guess lead to my problem
Any tips guys ?
02-17-2009 04:11 PM
I have two ST3500320AS drives, made in China, both in the first half of 2008.
The serial checker in january said that they were not affected, but people were reporting bricked drives with the serial checker saying not affected.
I have upgraded to SD1A but now I am getting occasional Event ID 55 errors:
"The file system structure on disk is corrupt and unusable. Please run the chkdsk utility on the volume"
What are other peoples experiences with SD1A and corruption? I never had a problem on SD15.
back up immediately, my drive did this for 24 hours before completely bricking.