01-12-2010 08:09 PM
I just installed a new Segate I got back in October. Its a 1.5TB with Info below: Installed in in a previous system swapping it out for a smaller drive because I needed more space. I also installed Windows 7. Other than that nothing else was changed and everything else was working flawlessly. I have been reading a lot about drives with similar model numbers having issues and I don't really know what else to do? My computer will completely freeze randomly while using the computer.
Model Number: ST31500341AS
01-13-2010 12:24 PM
Still having problems.
I have tried updating the firm wear with the windows update found at http://seagate.custkb.com/seagate/crm/selfservice/
Didn't update it, but seem to run okay. I read some other people were also having trouble so I burn the iso and did the bootable CD and it would not update it either and gave the following error.
Error: Specific model not found. ST31500341AS expected.
Using Sea Tools it list my drive as the model number above but it still can't find it? Whats going on? I pass the following in sea tools: smart check and short drive test. It does freeze when running the short generic test and I must reboot.
Please can anyone help me?
01-14-2010 05:46 PM