03-03-2009 04:06 PM
I have a relatively new drive installed in a new computer I just built. I bought the drive about a year ago, but haven't used it until recently. It has been sitting in a box awaiting me and my finances. Finally, a month ago, or so, I have built this new computer to be a Linux fileserver and after running into a series of rather strange problems. Eventually, a pattern has emerged where the MOBO (an ASUS M2N-SLI board) doesn't recognize the drive during a reboot POST. If I cycle power rather than CTL-ALT-DEL then most times the drive shows up. But, no matter how I try, I can't get the Linux bootloader to properly reboot an install. I've tried at least 5 different Linux flavors from Ubuntu, Fedora, OpenSUSE, Slackware, and Mandriva - all having EXACTLY the same problem. Manually reconfig of GRUB doesn't help - and using Linux disk tools shows that the MBR is correctly set up.
Finally, after a number of diagnostics and a huge amount of time digging with a "Live" disk and a number of posts on Linux forums, I and others started suspecting the primary drive as the culprit. I downloaded the latest STD. Sure enough, it reports "SMART has been TRIPPED !!!" and when trying the Long Test - a popup dialog warning is thrown complaining of a overheating issue reported in SMART. The STD shows current temp of the drive during the test to be 33. The drive sits directly in front of an awesome 120mm fan - there is no way it should be overheating, now or ever. After about 52% into the long test, progress area is showing that errors are evident... Therefore, I believe I have a bad drive!!! I shouldn't be too upset, I've had hundreds of drives over the years - many of them Seagates - and I have never had a lemon until now - I consider Seagate as one of the best! According to my invoice from NewEgg (where I bought the drive), this drive has a 5 year warranty.
Anyone have similar experience?
03-04-2009 05:50 AM
It happens sometimes. I once had a brand new hard drive (not Seagate) that ran for approximately 18 hours and then died spectacularly. It was replaced with an identical drive, which ran fine for several years, and is likely still running (I no longer have that PC).
Your retailer may be willing to replace the drive, especially if you have only had it for a very short time; otherwise, Seagate will replace it.