09-20-2009 03:52 PM
Hi all first time here, need a bit of guidance, my seagate barracuda 750 wiil not spin up, well it does get power, but will not spin, it was in a enclosure bought form pc wotld (uk), it had a small drop shock only 10 inches, still powered to the dc jack it will not spin just the drive trying to spin up, the same sound you get with a one touch on usb 1.1, so i stripped out the drive and found a sata barracuda which i powered directly to the board, still the same, the question as always is can i save the data ,can i replace the pcb and resuce all the data
or is this an internal problem, many thanks for reading any info guidance would be much appreciated
09-20-2009 04:09 PM
09-21-2009 06:31 PM
Ok, can you feel any vibration at all when the drive is booted?
Have a look on the drive label and find which firmware version and the exact model number are on it.
It's possible you have broken it, but it's also possible it has a fault anyway, one we may be able to fix without the need to RMA it.
Get back to me with the details and I'll see if there's anything I can think of to get it going again.