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Visitor
Rob4014
Posts: 2
Registered: ‎10-19-2011
0

Help - Uninstalled DiskWizard and Now Drive Won't Boot

Hello.

I recently bought a 500GB Western Digital hard drive to replace the 150GB Seagate hard drive in my HP Elitebook 3690p laptop.  I am running Windows XP Pro.

A sticker on the new WD hard drive mentioned going to the WD website to download some alignment and cloning software to help with the upgrade.  "Acronis True Image WD Edition" was the name of the cloning software downloaded and Acronis made the alignment software as well.

With the Seagate HD in the laptop and the WD attached via a SATA-USB adapter cable I attempted to install the TI WD Edition software to the Seagate, but a message popped up saying that the software would not run unless on a WD hard drive.  Since I did not have a boot disk I needed the Seagate in the laptop in order to boot off of.  Unable to get the TI WD software to install and needing the Seagate in the laptop to boot, I decided to look on the Seagate website for similar software and that is where I found the Acronis "DiskWizard" software.

I downloaded the DiskWizard software and was able to get it to install on the Seagate HD.  I then used it to clone the Seagate to the WD hard drive.  I then put the WD HD into the laptop and was able to boot off of it.  Great!!  I think I even booted off the WD a couple more times.  Then I figured I should uninstall the DiskWizard software from the WD HD and install the True Image WD Edition software.  As the uninstall neared the end a reboot was required.  So, I rebooted and the drive would not reboot!!  Blue screen as soon as the Windows splash screen came up.  Message said boot was stopped to prevent damage to the pc and recommended removing any newly installed drives.

So, I took out the WD and put the Seagate back into the laptop and it booted fine.  I decided to try cloning again, but use a different software.  I thought that it would be a good idea to uninstall the DiskWizard software from the Seagate prior to re-cloning to the WD in order to keep it off in the event it was messing up the WD.  Big mistake!!  Now the Seagate won't boot either!   Same blue screen message about stopping the boot in order to prevent damage to the pc.

What happened when I uninstalled the Diskwizard software that made each drive unable to boot??

I would appreciate any help because now I have no drives that will boot and no boot disk to boot from.  I am able to connect the hard drives via USB to my wife's laptop.

Thanks,
Rob

Visitor
Rob4014
Posts: 2
Registered: ‎10-19-2011
0

Re: Help - Uninstalled DiskWizard and Now Drive Won't Boot

Good news!  I am up and running. 

 

This morning I decided to put the new HD in the laptop and slave the source (original) HD via USB-SATA cable and use the cloning software that came with the Apricorn USB-SATA cable I purchased for the HD upgrade.  The software that came with the cable is "EZ GIG III".  I have rebooted on the new HD a couple of times and so far so good... 

 

I thought this last ditch attempt at one more cloning was a long shot because both HD's led to blue screens during boot, but it worked.  I am still not sure why the act of uninstalling the DiskWizard software made the drives unbootable. 

 

One fact to mention is that each time I cloned the original HD the new HD was outside the laptop on the USB cable.  Maybe that had something to do with it.  In the past I have used other products like Norton Ghost with the destination drive out on the USB cable without problems.

 

 

Visitor
BigSteveR
Posts: 1
Registered: ‎10-14-2012
0

Re: Help - Uninstalled DiskWizard and Now Drive Won't Boot

I have a similar problem.

 

I uninstalled Seagate Diskwizard from my computer that has been runing fine for at least 6 months (since I installed new HDD), and now I get BSOD saying boot was stopped to prevent damage to the pc and recommended removing any newly installed drivers.

 

I was merely trying to clean up my PC by removing seldom used software, NOW I can't boot, not even into safe mode!!

 

Somebody has to know how to fix this WITHOUT LOOSING ALL MY DATA!!

 

Any help would be greatly appreciated.

Thanks

Steve