05-22-2011 05:47 AM
When I use a software product from a supposedly reputable organization I expect it to work. When that software is Disc Wizard, I MOST CERTAINLY expect it to work.
Problem is that it didn't work for me. Now Im up the creek and face days of work to get back to square one.
My Disc Wizard is of April 2011 vintage - pretty much up to date I think.
The backup/cloning process went very smoothly. So did the restoration process. Only problem is that the system won't boot. Message is "NTLDR Missing". So I hunt around for a solution. What do I find? Heaps of irate users going back YEARS with this very same problem. Any workable solutions? None that I could find.
Stay away from this stupid product.
And please don't accuse me of flaming - it's just some very reasonable advice.
05-23-2011 09:19 AM
So let me make sure I understand, and please correct me if I make a mistake.
You cloned your old hard disk over to a new one and then the new one doesn't boot correctly, gives the "NTLDR is missing" error?
Let me recommend some things.
Make sure you did everything according to the procedure listed here. And I mean exactly like it.
If you're still having the problem, put in your Windows install CD and run a Repair Windows action.
If that doesn't help or is not possible:
05-23-2011 06:48 PM
Hello Alan, thanks for the response.
The OS hard disc partition (Windows 7 64 bit) went up in smoke. Fortunately (hahahahaha) I had made an image backup of the entire C: drive (one 100MB partition) a few weeks back. I sill had daily backups of course. So, installed new hard drive (same model 1TB Seagate) and tried an image restore. Everything went smoothly until it was time to boot up. Then the problem emerged. I Googled "Seagate Disk Wizard NTLDR missing".. No shortage of items there going back a long time (at least 2008). Reading through the first couple of pages of search results didn't provide any useful information - except what I already knew (there's a problem).
So I fired up the Seagate site and searched there. Again, posts going back several years. Nothing useful there either (use Acronis instead (Duh!), etc) and ominously, NO replies from Seagate support!
I don't have free days to go on a wild goose chase looking for a solution that may or may not exist. Like most people, I expect to follow the on-screen instructions and end up with a good result.
Anyway, I've already restored the OS and software the hard way.
Alan, I appreciate you taking the trouble to respond and I understand that this mightn't be your day job but I remain firm in my opinion:
Disc Wizard is NOT reliable for the purposes of making and restoring disc images. I strongly recommend that people DO NOT USE IT!
Oh, and before I forget, whose daft idea was it to impose a MUST contain letters AND numbers requirement on one's password to log into the Seagate site? This isn't a banking
site. There's nothing sensitive here (unless you're sensitive to criticism). Clearly people don't have different passwords for all the HUNDREDS of sites that require them - especially the trivial sites.
12-21-2011 01:50 PM
As I no longer use Disk Wizard, I can't make any reasonable comment. However, most software is continiously improved and perhaps Segate have since eliminated the problem. It would of course be useful if one was easily able to find out if that is indeed the case.
02-08-2012 05:04 PM
Mr. Skliros is correct. I installed Discwizard, created a boot disk of Discwizard in the hopes of cloning my hard drive and booted from the DVD. Discwizard came up, offered me the choice of booting into Discwizard or Windows, I selected Discwizard and it promptly crashed. I removed the CD, tried to boot Windows and found that my boot drive was destroyed. Fortunately, Windows Repair was able to repair the damage, but the notion that merely booting a product like Discwizard could render your computer inoperable is scary and inexcusable. As a programmer, I can't even imagine coding something that could, without warning, destroy the boot instructions for a windows computer. I created an account here just to warn people that in at least one case (and apparently two cases), Discwizard destroyed the boot information for a "C" drive. I won't say it never works, but I'll certainy never use it again.
04-03-2012 12:15 PM
I would counter your warning with a recommendation to use it. The software is so easy as compared to Terrabyte's which is like learning a new language. Even with five bad sectors on my harddrive mine works great.
Did you take out your old drive after it powered down?
04-03-2012 05:41 PM
Hello Gooper. I should hope that eighteen months down the track, Seagate (or Acronis actually) would have fixed their software. Accordingly, this thread should be considered closed. If people have similar issues, they should start a new thread.
And if anyone from Seagate is watching, your Security Certificate has expired. And you should really change your password requirements - this isn't a banking site.
04-04-2012 11:00 AM
But the knowledge stays useful and should be taken with gratitude.
The reason I asked was because I put one of my old harddrives back in without the OS and it screwed up my new drive to where it only did restarts.
03-18-2013 03:37 AM
To remove Disk wizard completely get Revo Unisntaller .This is the only uninstaller that works and allows you to upgrade to version 13.
The wizard works great for me .I use backup HDD disks so if a drive gets corrupted I just copy the backup HDD using the wizard. Beats messing about looking for solutions for days on the net.
ISO file !! been messing about trying to get a memory stick to boot with one for days .I just use the backup to access the corrupted hard drive.