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barroop
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barroop
Posts: 1
Registered: ‎10-18-2010
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120G FreeAgent Go powers up but NO computer will 'See' it....

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‎10-18-2010 07:11 PM

I've tried using my drive on a on a variety of different operating systems; Mac, Windows XP, Vista and 7. The light illuminates immediately but the drive cannot be 'seen' by any computer, (It is not detected and displayed anywhere) even in Hardware Manager or Disk Utility. I suspect I may have deleted an autoplay file from the drive, sounds like a simple fix except I cannot access the drive to even replace this.

 

Please help. The drive contains so many important files & formatting is simply not an option.

Thanks!

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Administrator
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AlanM
Posts: 6,542
Registered: ‎11-02-2007
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Re: 120G FreeAgent Go powers up but NO computer will 'See' it....

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‎10-19-2010 07:01 AM

Hello:
Please try our external drive troubleshooter - http://www.seagate.com/www/en-us/support/troubleshooting_assistance/

If the troubleshooter doesn't resolve your problem, could you please post the report from Microsoft's UVCView utility?
http://www.users.on.net/~fzabkar/USB_IDs/UVCView.x86.exe (This utility is from one of our forum's most prolific and helpful users - fzabkar.)

Thanks!

<><><><><><><><><><><><><><><><><><><><><><><><><>
--If you find a user's post useful, please mark it as an Accepted Solution and/or give it a kudo!

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.
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