10-18-2010 07:11 PM
I've tried using my drive on a on a variety of different operating systems; Mac, Windows XP, Vista and 7. The light illuminates immediately but the drive cannot be 'seen' by any computer, (It is not detected and displayed anywhere) even in Hardware Manager or Disk Utility. I suspect I may have deleted an autoplay file from the drive, sounds like a simple fix except I cannot access the drive to even replace this.
Please help. The drive contains so many important files & formatting is simply not an option.
10-19-2010 07:01 AM
Please try our external drive troubleshooter - http://www.seagate.com/www/en-us/support/troublesh
If the troubleshooter doesn't resolve your problem, could you please post the report from Microsoft's UVCView utility?