06-05-2012 02:26 AM - last edited on 06-05-2012 09:38 AM by MrMatthew
ok i have a 2tb freeagent barracuta lp and it only shown 3gb, i have changed cords,poer outlet uthere computers recovery software (paid version) idk what els to do, under device manager it shows up as seagate freeagent usb device, i have over 1tb of data and reall want to get it back can anyone help me barracuda LP s/n [Edited: Removed personal information per the community rules and regulations.] p/n 9tn158-578
06-05-2012 05:09 PM
Ok, I'm a bit confused by your post...is this an internal or an external hard drive?
Saying it's a barracuda indicates an internal drive but saying a freeagent usb device indicates an external drive...
How exactly are you connecting the drive to your computer? Is it internally or through USB?
If a drive is showing the incorrect capacity, it's usually a faulty drive...you'll try the basic detection steps with different cables, ports, and computers. If it's not detected with the right capacity, it's bad...you can try to run seatools but I'd bet it would fail the tests.
As for the data, try different data recovery software...if it can't pull the data...you may need to try other methods of data recovery at that point...then look into possibly replacing the drive.
06-05-2012 11:44 PM
it is a freeagent exturnal hard drive in a inclosher, i opened it up and the hard drive in side it is a barracuda LP
06-06-2012 04:11 AM
Ya, if you're still not having any luck at that point...sounds like a dead drive...sorry..
06-08-2012 10:16 AM
Check this out:
This seems to be a firmware bug that seagate sould inform its customers about.
There is a solution to this, though.