12-14-2008 03:12 PM
During installation I chose the encryption option and began the back up. It started immediately. When I returned several hours later the message said the back up was complete. However, the log had 13 pages of the following message:
Not Supported/File Skipped (backup of operating system files and folders (those that have both system and hidden attributes) is not supported. The icon also was red which stated the back up failed.
Is there any risk to removing the program and reinstalling? My sense is that I should undo the encription which I don't really need? My operating system is Windows XP.
Any help would be appreciated.
12-17-2008 04:44 AM
As far as I am aware I did NOT choose the encryption option but still get the "..hidden files...." message
on my account. There are 4 login accounts and I noticed in the backup log that one account DID backup. I
am unaware of making any folders hidden so am as curious as you to know why.