11-25-2009 01:54 PM - edited 11-25-2009 01:58 PM
12-06-2009 04:41 PM
Please, this has been posted since 11/25, but has gotten no comments yet. This is very important. Here is some additional info I have discovered:
My problem is that Sync is working differently on my 2 different computers. On my original, 32-bit Win 7 HP laptop, the program that came shipped with my FreeAgent Desk was able to see all drives on the computer in both the Backup and Sync sections of the program, including all SD cards and Flash Drives. I was able to choose to backup any folder I wanted in either part of the program. When I was happy with Seagate, and bought a second FreeAgent drive to backup my newer 64-bit Win 7 laptop, at first, I got the "32-bit software doesn't work" error messgae. I downloaded the version that works on 64-bit, and that is when my problems started. At first, the Backup section of the program saw all the partitions of all drives, hard or flash, just like the 32-bit program, but the Sync part of the program was totally screwed up. The only choice it presented me was "Personal Folder". I did not see any actual drives at all, hard or flash. I believe that one of the issues is that the Sync program doesn't recognize partitions on drives that are formatted Dynamic, rather than Basic. The reason I say this, is that when I added a second drive to my laptop, and formatted it all as one Basic Partition, then Sync could finally see it, and when I added a second, basic partition, it saw that as well, but still does not see the partitions on the original factory drive, or any of the RAM-based media which works fine when I move them to the 32-bit computer. Something is clearly wrong with the 64-bit software, and I think Seagate needs to be aware of these issues.
12-08-2009 03:46 AM
12-10-2009 01:11 PM - edited 12-10-2009 01:14 PM