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towguyjohn
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towguyjohn
Posts: 1
Registered: ‎12-03-2010
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Backup log/status disagreement

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‎12-03-2010 05:28 AM

Had this problem once before and can't recall how I fixed it.  Seagate Desk 500gb/Win7.  Backup appears to function correctly and the Manager dialog box shows backup successful and I have no problems accessing the drive via Windows Explorer (drive is obviously "accessible").  Also, Drive Management shows drive letter properly assigned and the drive is healthy and "online".  BUT if I mouse-over the Seagate icon in the notification area it shows "Last backup failed" AND the backup log says:

 

Friday, December 03, 2010 8:07:33 AM


Executing My Backup backup plan ...
                                       

 Backing up to G:   ...
                                                   

Executing OurBackup backup plan ...
                                       
ERROR  >>>                                            Destination is not accessible

Copied 0 files, 0 bytes.    Total files protected: 19424

Backup completed Friday, December 03, 2010 8:07:38 AM

 

Reboot had no effect.

 

I'm stumped.

 

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Administrator
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AlanM
Posts: 6,558
Registered: ‎11-02-2007
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Re: Backup log/status disagreement

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‎12-03-2010 08:01 AM

Please uninstall the Seagate Manager software: 

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=206311&NewLang=en

 

Download the latest version:

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=freeagent-downloads&vgnextoid=3723b5b59b7d51...

 

Then reboot your computer.

 

Then install the new version and try again.

Or you can use other backup strategies. http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=190751

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Give a hoot. Backup your data on a second storage media.
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