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Visitor
rossb
Posts: 1
Registered: ‎04-16-2008
0

Can't restore backed up data with Seagate FreeagentDesktop USB 500GB ext HD

When I click on Restore Files, I am taken to 2 options:
  1. Restore historical version of backed up file
  2. Restore most recent version of backed up file

If I click on 1, I'm presented with two columns, one titled "Select a file" and the other "Select a version". In the "Select a file" column is a C directory with a "+" next to it (on its left). Clicking on the C folder to select it puts a blue highlight square around the "C" to show it is selected. However, nothing appears in the Select a Version column, and the "restore" button stays whited out. Only the "Back" button is active.

I've tried expanding the C directory and selecting individual items, but the situation remains as above. I'm thinking that the reason could be that there are no historical versions, since this is the first backup I've done under a new Backup Plan Name.

  • Is this assumption correct?


If I click on 2, I get a Backup window with two folders inside and an instruction to "drag the most recent version of a backed up file from the "My Backup" folder on your drive".

  • I assume this means to simply drag either or both the files to my desktop? What do I do from there?
  • Specifically, how do I get the backed up stuff inside to restore to the original locations they were in when I backed them up?

Would be grateful for any assistance.

Cheers
Ross

 

Visitor
Christian
Posts: 2
Registered: ‎05-14-2008
0

Re: Can't restore backed up data with Seagate FreeagentDesktop USB 500GB ext HD

I too would love to hear an answer to this challenge...I am faced with an identical situation!  
 
Looking forward to shared wisdom!!