FreeAgent Products

[sdprice]

Just got a Seagate Freeagent Desk external hard drive and have completed my backup and am trying to safely remove the usb.  Keep getting an error message that says generic volume device cannot be stopped. please try again later..........can anyone provide any assistance?  I dont have anything else open on my computer.  much thanks!

[Ryuman123]

Try ending the explorer.exe process and starting it back up.

[lhastings001]

I am having the same problem & this solution didn't work for me...

[AlanM]

Hello:

Please see the Common Issues thread at the top of this board and search for Accepted Solutions in the forum for help on this issue.

Thanks!

[coop1do]

Win 7 64Bit;  FreeAgent Desk 1.5TB & 2.0TB - S/N: 2GEYKL4H & 2GEYWCSG

New Here, just letting you know what I found, I had the same problem with 2 "FreeAgent Desk" Ext drives.  I had a Disk Defragmenter program installed, "Smart Defrag" that conflicted with the disks, and whenever I wanted to eject/remove an ext drive using the "Safe To Remove Hardware" icon in the system tray a diaglog was displayed that the disks were being accessed. I had to Exit the defragmenter program from its sys tray icon and then I could get a "safe to remove hardware" notice for removing the ext disks.  Hope this helps some.

[everrest]

I noticed the other day an option to allow the drive to be removed without using the safely remove option. If in doubt turn the pc off and disconnect.