FreeAgent Products

[usernowy]

Today I bought Seagate Free Agent 250GB External disk (ST302504FDD1E1-RK). I have Windows 2000 Professional SP4 installed. I got message while installing: "Drive manager requires that your computer is running Windows Vista or XP". Why? It is officialy stated by Seagate that you can run Free Agent Ext. USB disk under Windows 2000. Could you help me - what shall I do?

[RichardTS178]

Hello,

Listed on the download page for the FreeAgent Desktop is the following supported operating systems:

Supported Operating Systems: Windows Vista Home Basic, Vista Home Premium, Vista Business, Vista Ultimate, Windows XP Home, XP Professional, XP Media Center Edition, Mac OS X (10.4.7 – 10.4.10)

As a workaround you could use Seagate DiscWizard and do a full system backup using the image backup option.  You can obtain Seagate DiscWizard for free here:

LINK

You can find a great tutorial for using DiscWizard as a backup application here:

LINK


Regards,
Richard T.


[EDIT: Shortened links to correct left/right scrolling issue.]


Message Edited by Jaeger on 12-27-2007 09:13 AM

[Derry]

I also bought a 500Gb freeagent desktop drive as a christmas gift.

I'd like to point out that the outside of the retail box (and Amazon.co.uk and amazon.com and Maplin ...) list Windows 2000 in the PC requirements.

This has been a disappointment.

[sdp]

Just bought a 500GB FreeAgent Desktop yesterday. I specifically chose the 500GB over 250GB as I needed a reliable automatic backup software with it. (for the 250GB one, there was no mention of auto-backup s/w on the box cover) The 500GB FreeAgent Ext. HD box says it supports Windows 2000 and the shop keeper reassured me it'll work with Win 2K. But while installing it indicated that it requires Windows Vista or XP. I feel mislead! Didnt expect from Seagate. I have Win2K at home and dont intend to upgrade to XP or Vista. Will try DiscWizard but I sincerely hope the Win2K version of FreeAgent Auto-backup S/W can be made available for Windows 2K users soon.

[sk0gy]

Same problem for me. I bought the 500G FreeAgend HD because the requirements stated on  the box  where Win  XP OR Win 2000.

The HD works on Win 2000, but the Backup software does not.

Really disappointing.

I will try to find some freeware backup tool that works both on 2000 and XP.

sk0gy

[justin]

I bought 3, 500GB with the same claim (misinformation, shall I say) in mind about W2K pro compatibility. This is bad.

And I don't want a work-around or DiskWizard **bleep**. I want my backup device to work as advertised.   

What's more disappointing is that Seagate support is not doing anything about it. I've yet to see offfical updates, releases or fixes to this major inconvenience (besids this DiscWizard). Why should we have to be left holding the bag?

[AlanM]

Hi justin:

Thanks for your participation in the our forums so far. Please remember that this is an online community where many of the responses come from other users, such as yourself. The forum is not a replacement for Customer Service. Seagate representative do from time to time come to lend a hand answering posts but not necessarily on a continual or frequent basis. If you have immediate needs, your best bet is to contact Customer Service directly whether by phone, email, or chat.
Thanks.

-AlanM
Moderator

[ianko]

So, can I install FreeAgent on Windows 2000 or not? Is there a fix for the problem? I could not find anything on the support page.

Ianko

[tumblweed]

My copy of Win 2000 Pro has a back-up program native to the operating system and it worked fine with my Seagate Freeagent 500GB drive.
My HP Laptop with Vista,  "auto ran" the Agent software, and  i did a simple default back up. win 2000's back up actually gives you more options, (or more confusion) but the jobs are now done and i'm happy.
2 days after i backed up the laptop it died. so im glad i got this done.

[VanHelsing]

Access drive through Disk Management and then delete software installed on the drive.  It then will let you access the drive as normal.  You will have to use other back-up software if needed.  But to just back-up and have regular access to the drive this does the trick.