01-15-2010 04:00 PM
Solved! Go to Solution.
01-15-2010 06:15 PM
PM Alan M mate, he might be able to follow this up for you.
It would be interesting to see the cosmetic damage tbh, as you'll be aware any HDD that suffers a drop and gets damaged isn't the responsibility of the company who made it, however if it's only the sort of chip you expect on a mobile phone that's rubbed against keys in your pocket I think goodwill may surface, what has actually happened, has the drive shutdown, or is it now clacking?
One posssible cheaper solution if it's the case electronics that have failed is to remove the drive and buy an enclosure for it, I'd test it bare in a PC 1st though to confirm the drive isn't damaged in any way, that's a worst case one for you, anyway ask Alan for help.
01-15-2010 08:38 PM
Here's a photo of "damage" I have seen plenty of bad drives, and this one has the tick chirp syndrome, classic bad HD.
I'm a tech of 20 years experience. Looks like they are cheating me out of a $200 HD due to a $3 case.
I am sure the drive inside has seal intact, and shock sensor will not have been activated. Thanks for the tip but I already talked to the supervisor, I think he accused me of "opening" it. Although there are no seals on the outer case to determine for sure if anyone has "opened" it. But the drive is bad and that's why I am so mad. There wouldn't be that chip there if the frigging thing wasn't BAD. And it failed fair and square under the warranty. Thanks for listening Cantbecanit...
01-15-2010 09:33 PM
01-15-2010 10:11 PM
01-16-2010 12:37 AM - edited 01-16-2010 12:39 AM
01-16-2010 05:26 AM
01-19-2010 08:50 AM