This post will be a repository for the issues that we see brought up more frequently than others. We hope it will be a handy place to check before you post, so maybe you can get an answer far more quickly than otherwise.
Make sure to check back periodically as we expect to update this post as we get more information.
2 external drives connected at once, only one is detected (solutions from forum users)
--Another idea
--An idea proposed by a forum user
--Knowledge Base article
Access is denied, F: (or other drive letter) is not accessible errors
-Seagate Knowledge Base article
-from Microsoft Support
-suggestions from a user
-FreeAgent Go and Seagate Manager report "the destination is not accessible" (suggested by a user)
Adjust drive power management/sleep interval
-FreeAgent Go (classic)
-FreeAgent Desktop (classic)
-FreeAgent Pro (classic)
"Backup failed" and/or not Supported/file skipped error message and/or red status icon
-Maxtor Manager - Backup Errors/Messages Found on Windows
-Seagate / Maxtor Manager: My backup status icon has turned red
-Workaround suggested by a forum user
-Multiple tips
-Discussion about this between a user and me, the moderator
-Discussion around error message 2013
Beeping drive - fzabkar's tips on first things to check
-Knowledge Base article
Boot failure when the FreeAgent drive is connected (suggested by a SeaGuru)
-Knowledge Base article - System Fails to P.O.S.T. When an External USB Drive is Connected on Bootup
-Knowledge Base article - USB Device causes XP system to hang on reboot
-Knowledge Base article - PC will not boot while Personal Storage drive is connected to system
Can I backup multiple PCs with one external drive?
Capacity is lower than advertised/expected
Clicking drive - fzabkar's tips on first things to check
-Knowledge Base article
Common problems, if you think your drive has failed - assistance from one of our power users
Delayed write failure
Deleted files from my PC also get automatically deleted from my FreeAgent
DockStar - how to use it as sort of a home server without Pogoplug. Found by a user, pretty cool!
Drive beeps or clicks when connected - fzabkar's tips on first things to check
-Knowledge Base article
Drive is no longer detected
-Guided troubleshooter for Windows 7/Vista
-Guided troubleshooter for XP/2000
-(FreeAgent Pro not detected - additional trick to try)
eSATA drive experiences Error ID 51 - delayed write failure (suggested by forum user)
External hard drives - 2 or more connected simultaneously and not detected
-Solution 1. Then if that doesn't work, try:
-Solution 2 (suggested by a forum user)
FreeAgent Pro Drive Fails FreeAgent Tools Diagnostic When Connected with eSATA
How-tos for FreeAgent drives, by Cantbecanit
-Includes How to use the sync function, how to use the encryption function, how to use the backup
iTunes - How to keep your iTunes library on an external drive
MacOS - switching an external drive between MacOS and Windows, how to avoid data corruption and make it usab...
-NTFS reader for Mac and a few other tips (suggested by a SeaGuru)
-Preparing the FreeAgent Drive for Use on a Macintosh Computer Through USB
-Third-party solutions for switching a drive back and forth (suggested by a forum user)
$Mft error
Not Supported/File skipped error message and/or red status icon and/or "backup failed" message
-Maxtor Manager - Backup Errors/Messages Found on Windows
-Seagate / Maxtor Manager: My backup status icon has turned red
-Workaround suggested by a forum user
-Multiple tips
-Discussion about this between a user and me, the moderator
Opening the drive/removing the drive from external case
Power supplies - Seagate external drives
-More discussion from some forum users
.pst files - backing up Microsoft Outlook contents
Microsoft Support article 196492
Microsoft Support article 238782
Microsoft Support article 287070
Registration problem with FreeAgent Pro Memeo software Product Key
Flash video demonstrating how to register
More details on the issue
Safely Remove/Safe Removal/ejection is impossible, drive is busy
"Seagate Free Agent tools has stopped working..." in Vista 64-bit
Seatools for Windows error - "Unhandled exception has occurred in your application"
Sleep - how to turn off sleep settings in MacOSX 10.5, Leopard
stxmanager.exe - Entry Point Not Found error
-KB article that is relevant
-Suggested by a forum user
Sync with Seagate Manager - help that solved a user's issue
Tutorials for most Seagate and Maxtor-brand drives and bundled software
Vista will not give permission to access my files (suggested by a SeaGuru)
Xbox - getting a USB drive to work with an Xbox
