I just purchased a FreeAgent Desktop Hard Drive and a FreeAgent Go Hard Drive. I am using SeaGate's Drive Manager Software for both hard drives. The software was installed without any problem, and the software properly identifies each drive. However, when I select a drive in order to create a backup plan, it works fine for the first drive that I select, but when I select the second drive in order to create a separate backup plan for it, whatever backup settings I choose for the second drive automatically transfers to the first drive, as well.
In other words, for Drive G (FreeAgent Desktop), I chose the simple backup option (which backs up "My Documents" daily at 10 PM). For Drive H (FreeAgent Go), I chose the custom backup option. When I went back to take a peek at my Drive G backup settings, they had been changed from "Simple Backup" to the same "Custom Backup" that I chose for Drive H. Also, if I turn off "Scheduled Backup" for one drive, it automatically turns it off for the other drive. Finally, when I back up either drive, the backup goes without a hitch, yet Drive Manager will show that the last backup failed even though it didn't fail. I checked to see if there is an update to the software, but, apparently, I have the current version.
This has got to be the sorriest excuse for software that I've ever seen. After all the money I spent on the two drives, the notion that I should have to go out and purchase backup software that works properly is ludicrous. Someone at SeaGate needs to work on fixing their buggy software!
Message Edited by KJC7 on
03-28-2008 05:26 PM
