04-28-2009 07:14 PM
I recently bought a freeagent by seagate PN: 9ZA2A4-500
i've been using it and loving it...UnTIL TONIGHT....GRRRRRR
I have been carrying it with me to class in the bag and making sure that i dont put the heated bottom of the laptop towards the pocket that the external drive is in. well tonight i plug in and go to watch a video and i get messages saying file not there. so I am looking right at the stupid files goign um no i see them. well I closed every single thing and then tried to shut it so i could unplug it refused.so i go back and hcekc again..EVERY SINGLE THING I OWNED IS NOW APPEAR TO BE GONE FOREVER..so then i try to plug in on my dads computer hoping that something is still there and now the external wont even register and its a USB powered one so IDK,
*****SOMEONE PLEASE HELP ME****** EVERYTHING I HAD WAS ON THERE PLEASE TELL ME IM NOT HOPELESS IN THIS AND CAN GET MY STUFF BACK
04-28-2009 10:09 PM - last edited on 04-29-2009 06:24 AM by BradC
Recently I had a problem where my drive failed to finish writing a segment and displayed a write to disk error: $MFT.
It was a hot day, so I put the drive in the freezer for 30 minutes, waited, and hooked it up and started it again.
Now the drive was not recognized by the system and Windows XP insisted that unless I provided a driver for the external usb drive [Seagate DeskPro, 1.5TB] it could not be located and mounted.
Knowing that freezing the drive had worked for other drives on other occasions, I put it in the freezer for 2 hours, smacked it once, flat, on the table in order to free up any sticky parts from having been overheated, hooked it up and ran the "drivedetect.exe" software they have hidden in an update forum here, and lo and behold, it was identified and mounted!
http://support.seagate.com/kbimg/utils/drivedetect
I ran the Seagate utilities and it says that I need to back up everything and send my drive in for servicing. In the meantime, I am running the usual Windows supplied repair utilities and my collection of useful stuff.
I'll probably back everything up to another drive soon, but after several times on hold forever and trying the customer service IM on the site to no avail, I am not very confident that they will fix my drive, and unless the email ticket gets a useful reply I plan to just fix the bugger myself.
I hope the freezer works for you too. Always keep the drives cool. I now have an air conditioner right next to the machine, a big fan, a home-made heat-sink and a drive temperature guage for each of the external drives as well as the main box. Hopefully I won't be dealing with this stupidity again this summer. what is it with making temperature sensitive drives exist in closed boxes with no fans or vents? Somebody really is planning for obsolescence by drive failure on this one.
woodsprite
[Edited: Removed personal information per the community rules and regulations.]
04-28-2009 11:06 PM
04-29-2009 09:29 AM
04-29-2009 05:35 PM
Hi
I posted a step-by-step how-I-did-it tutorial here:
http://forums.seagate.com/stx/board/message?board.
let me know if it helps any.
woodsprite
05-05-2009 12:22 AM
I was surprised, but the freezer steps followed by the right type of dropping of the drive seemed to get my working long enough to copy my stuff off. It's still exhibiting abnormal behaviour though. I'm just happy it worked to get my data off.
Is it the drive that beeps or the computer it's plugged into? I've never heard any beeps from mine, though I have heard rythmic clicking sounds where it sounds like it's failing to do a read and retries multiple times.
I would be curious what details others on these forums or the support guys can give about the beeping sound. Maybe try and figure out the best way to word a description of what it sounds like, or make an audio recording.
I don't understand the details of the freezer thing, but Woodsprite had mentioned something about it helping the magnetic fields or something. My drive wasn't cold, but it sure wasn't hot. At first I was resistant to the freezer idea, but maybe it did help the magnetic fields, who knows. It's also possible it was the dropping of the drive on the table that was the only factor that helped fix it.
I wish you luck getting your data. Keep us posted.
-Tom
05-25-2009 03:40 PM
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