10-14-2009 10:02 AM
I have a relatively new Seagate free agent external hard drive (had for three months) that has just started making loud clicking noises and for the most part has stopped working. The model number of the drive is: Model ST315005FDA2E1-RK. My problem is I have over 900 GB of information I need back. Does anyone have any ideas how I can get this drive operational ? Or if I send it back can I get my information transferred to a hard drive that actually works?
10-14-2009 10:39 AM
If the drive is still somewhat working, you may have a mechanical, controller or read/write error. Media errors can sometimes be fixed with a copy of Spinrite from grc.com. Controller errors can sometimes be fixed by removing the drive and using a difference controller (warranty voided). If you or someone else knocked the drive off of a desk or on to its side when on it is probably mechanical.
See if you can check the SMART data for errors. If you can access some data on the drive try copying data off of the drive a little at a time.
You may even try searching for the "Freezer" option.
A back sounds cheap now doesn't it?