01-24-2012 10:31 AM
I have a Free Agent Go Drive model ST3320613AS (serial 6SZ15VGX) which has stopped powering up. I was using it to back-up my hard drive on my desktop PC which runs Windows XP Pro & it worked fine last night. This morning I had to disconnect it from my PC because my PC needs repair.
I hooked up my Free Agent Go drive to two different PCs in my house, both running Windows XP Home edition, & when I plug it into the USB port, nothing happens. The light doesn't come on & it doesn't make a sound. I tried using it in its docking station & by using the short USB cord it originally came with on both PCs, trying different USB hubs.
The two machines I've tried to use it on are older machines, both are over six years old. My personal PC is a newer machine built in 2009 & the Free Agent Go drive worked fine on it.
What could be the problem?
01-24-2012 03:54 PM
Possibly your older machines can't see drives over a certain size.